Voluntary Admin & Finance Officer / Personal Assistant
Christ Embassy Church • Current role
- Delivering administrative, finance, and personal assistant support to senior leadership and office staff in a voluntary capacity.
- Maintain CRM, database and financial records, and assist with reporting and meeting minutes.
- Manage calendars, meetings, email correspondence, and confidential documentation.
- Provide trusted personal assistance, including errands and task coordination, improving operational efficiency through organised systems and proactive support.
Business Development Manager
Henderson Technology • 09/2023 – 09/2025
- Drove market expansion for EDGEPoS (Henderson Group's Retail Technology Solution) across Scotland by identifying, approaching, and onboarding new retail clients within convenience, fuel, and independent store sectors, also representing the brand at industry events, exhibitions, and regional retail conferences to build credibility and generate leads.
- Built strategic relationships with store owners, buying groups, and regional retail networks to increase product visibility and adoption as well as delivered tailored POS solution presentations and product demonstrations to retailers, showcasing ROI, operational advantages, and system features.
- Negotiated pricing, contract terms, and commercial agreements to achieve profitable sales growth while maintaining customer satisfaction, then collaborated with internal technical and implementation teams to ensure seamless onboarding, installation, and post-sale support for new clients.
- Managed sales pipeline, forecasting, and reporting using CRM tools to track progress and performance against targets.
Project Coordinator
Henderson Technology • 04/2021 – 10/2023
Directed multiple projects from initiation to delivery, ensuring timely completion of deadlines and objectives.
Organised meetings, optimised diaries, and facilitated effective communication across departments.
Supported event logistics, stakeholder engagement, and documentation processes.
