Ahmads Safaryar

I am a certified gas engineer with hands-on experience in gas work, having completed a Level 3 gas engineer certification, covering vented hot water systems, cylinders, and gas meters, as well as a combi boiler certification from South and City College Birmingham. Additionally, I completed an NVQ Level 1 plumbing course at Grantham College in Lincolnshire. Alongside my technical certifications, I am a talented Receptionist with a strong background in managing busy reception areas, multi-line telephone systems, and administrative roles in healthcare settings.

A hardworking team member, I bring a versatile skill set, balancing customer service excellence with technical proficiency. Security-conscious and resourceful, I thrive in fast-paced environments, juggling multiple tasks with strong time management and organizational skills.

Receptionist at Eden hotel (2023-03 – Present)

• Directed clerical tasks, including copying, faxing and file management.
• Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
• Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
• Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Booked conference rooms and meeting spaces, coordinating supplies and catering for company events.

Warehouse Operative at Barkes group (2022-08 – 2023-02)

• Maintained excellent physical fitness levels to safely lift and manoeuvre heavy orders and deliveries.
• Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency.
• Transported pallets and heavy stock using forklift equipment.
• Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
• Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
• Moved products using industrial trucks, forklifts and electric pallet jacks.
• Provided accurate stock reports to warehouse manager to allow for timely reordering.

Receptionist at Atarud Academy (2019-01 – 2021-09)

• Welcomed guests and clients in friendly, positive manner.
• Directed clerical tasks, including copying, faxing and file management.
• Delivered polite, professional customer service to enhance business reputation through positive first impressions.
• Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
• Maintained clean and orderly reception area to impress and welcome visitors.
• Helped to enforce policies and procedures, proactively addressing issues with management.
• Answered and directed incoming calls to relevant staff members using multi-line telephone system.
• Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
• Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.

NVQ Level 1 in plumbing – Grantham College (2022-09 – 2023-06)

Level 3 in gas engineering – South and city college Birmingham (2023-09 – 2025-07)