Aimae Repique

Admissions and Student Services professional with 6+ years of experience in customer-facing, education, business development, and account management environments. Currently working in an international education consultancy, supporting prospective students from initial inquiry through application and enrollment by understanding their educational goals, recommending suitable study options, explaining admission requirements, and providing personalized guidance throughout the decision-making process. Experienced in managing high-volume inquiries, maintaining accurate applicant records, coordinating with partner institutions, following up on applications, and resolving student concerns.

Strong communicator with a student-centered approach, excellent organizational skills, and a proven ability to build trusted relationships while working toward recruitment and enrollment goals.

Business Development Manager - RBJ Travel and Consultancy - Makati City, Philippines

(2023-04)

• Engage with prospective students from initial inquiry through application and enrollment, understanding their educational goals and recommending appropriate international study options.
• Provide personalized guidance to prospective students regarding university programs, admission requirements, application procedures, financial considerations, and visa requirements.
• Respond to student inquiries through multiple communication channels and maintain consistent follow-up to move prospective students through the enrollment process.
• Identify potential barriers affecting students’ ability to pursue their educational goals and work with students and partner institutions to address requirements and resolve concerns.
• Manage multiple student inquiries, applications, documentation requirements, and deadlines while maintaining accurate records and timely follow-up.
• Liaise with partner universities and other stakeholders to clarify admission requirements, resolve application issues, and support a smooth student experience.
• Build strong relationships with prospective students through consultative communication, active listening, and individualized recommendations.
• Support recruitment and outreach activities promoting international education opportunities to prospective students.
• Maintain applicant and customer information accurately using CRM/database systems and Microsoft Office tools.
• Work toward business development and student recruitment targets while maintaining a professional, student-focused approach.

Assistant Manager - INSCOL Healthcare Pvt. Ltd. - Makati City, Philippines

(2020-08 - 2023-03)

• Assisted healthcare professionals exploring international education opportunities and responded to inquiries regarding study options and application processes.
• Guided prospective students through application requirements, documentation, and next steps while providing timely follow-up on outstanding information.
• Developed positive relationships with prospective students and overseas partner institutions through clear and professional communication.
• Managed multiple applications and student/customer records while maintaining accuracy, confidentiality, and service standards.
• Coordinated with internal teams and external stakeholders to address applicant requirements and resolve issues efficiently.
• Supported prospective students in evaluating their educational options and progressing through the application process.

Senior Account Executive - Royal Caribbean International - Makati City, Philippines

(2016-04 - 2020-07)

• Managed a portfolio of corporate client accounts and maintained strong professional relationships through regular communication and personalized service.
• Conducted presentations and clearly communicated products, services, and relevant information to diverse audiences.
• Assessed client needs and coordinated appropriate solutions while managing multiple requirements and deadlines.
• Maintained accurate client records and coordinated with internal teams to ensure timely resolution of client requests.
• Consistently worked toward service and performance objectives while maintaining high customer satisfaction.
• Developed strong communication, relationship-management, problem-solving, and organizational skills in a high-volume customer-facing environment.

Front Office Associate - L'Fisher Hotel - Bacolod City, Philippines

(2014-04 - 2016-03)

• Provided professional front-line customer service in a fast-paced environment while handling a high volume of customer interactions.
• Managed reservations, inquiries, customer information, and service requests accurately and efficiently.
• Identified customer needs and coordinated with relevant departments to resolve concerns and provide a positive customer experience.
• Maintained professionalism, responsiveness, and attention to detail while managing multiple requests simultaneously.

Master of Business Administration - Human Resource Management - University of Perpetual Help System DALTA (2026)

Bachelor of Science - Hotel and Restaurant Management - Carlos Hilado Memorial State University (2010 - 2014)