Aishah Patel
Graphic Design graduate with experience in customer service, retail environments, and creative project work
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About
I am a motivated, customer-focused Graphic Design graduate with experience in customer service, retail environments, and creative project work. I have a strong foundation in design principles, software skills, and project coordination, with proven ability to manage multiple projects effectively. My freelance role as a Content Designer for Thrive4Life has strengthened my attention to detail and commitment to producing high-quality work.
I work well under pressure, adapt quickly to new systems, and manage tasks efficiently. I'm now seeking a creative design role where I can create meaningful, reliable, and visually impactful work.
Experience
Customer Service Advisor at HGS (2026-01 – 2026-02)
- Provided clear guidance to customers on tax codes, PAYE queries, and HMRC processes.
- Handled high volume inbound calls with professionalism, empathy, and strong problem solving skills.
- Maintained strict data protection standards while updating customer records.
- Resolved complex issues and delivered consistent, high quality service.
Freelance Health & Wellbeing Content Designer at Thrive4Life (2024-07 – Present)
- Designed engaging slide decks and monthly newsletters on a range of wellbeing topics.
- Ensured all content aligned with brand and editorial guidelines.
- Managed multiple projects independently and delivered work within tight deadlines.
- Collaborated with the content manager to refine concepts and enhance visual and written quality.
Freelance Graphic Designer at Apwrites (2022-07 – Present)
- Created custom logos, posters, signage, and brand assets tailored to client briefs.
- Presented design concepts digitally and refined them based on client feedback.
- Developed and managed an Etsy store offering personalised prints for various occasions.
Graphic Design Intern at Two Stories Studio (2023-02 – 2023-02)
- Contributed ideas during client meetings and concept discussions.
- Supported the creative team with fresh design input across multiple campaigns.
- Shadowed senior designers and assisted in producing high quality design solutions.
Education
BA (Hons) in Graphic Design – University of Central Lancashire (2019 – 2022)
A Level in Graphic Design – Cardinal Newman College (2017 – 2019)
A Level in Sociology – Cardinal Newman College (2017 – 2019)
BTEC Level 3 Extended Diploma in Information Technology – Cardinal Newman College (2017 – 2019)
GCSE in English Literature – Preston Muslim Girls High School (2012 – 2017)
GCSE in English Language – Preston Muslim Girls High School (2012 – 2017)
GCSE in Maths – Preston Muslim Girls High School (2012 – 2017)
GCSE in Arabic – Preston Muslim Girls High School (2012 – 2017)
GCSE in Information Technology – Preston Muslim Girls High School (2012 – 2017)
GCSE in Religious Education – Preston Muslim Girls High School (2012 – 2017)
