BUSINESS ANALYSIS
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My ability to bridge communication between technical teams and business units has consistently enabled me to deliver high-impact solutions that align with organizational objectives. I have successfully optimized workflows, improved efficiency, and driven strategic growth in multiple roles. Proficient in Agile methodologies and tools like JIRA, Trello, and Confluence, I excel at managing projects that meet and exceed stakeholder expectations, all while ensuring user needs remain at the centre of the process.
In my most recent role as a Business Analyst at Hagital Technologies, I spearheaded the development of end-to-end digitalized solutions, including hospital and car rental websites. This position allowed me to demonstrate my expertise in project management, user-cantered design, and technical delivery. I meticulously analysed project requirements, engaged stakeholders, and facilitated seamless communication between teams, leading to a 95% on-time project completion rate and a 40% reduction in design approval times.
I created detailed wireframes and mock-ups to visualize functionalities and conducted usability testing to gather actionable user feedback, ensuring that the designs were intuitive and aligned with user expectations. Furthermore, my focus on mobile responsiveness resulted in a 60% increase in mobile traffic within six months of launch. These achievements underscore my ability to drive complex projects to completion while delivering tangible results that align with business objectives.
Prior to my role at Hagital Technologies, I served as a Business Analyst at Queens’Gate Housing Estate, where I played a pivotal role in driving digital transformation initiatives. My work involved identifying business needs, developing technology-driven solutions, and streamlining processes to enhance user experiences. By engaging with stakeholders and documenting business requirements, I ensured that all deliverables aligned with the organization’s strategic vision.
I managed product backlogs and prioritized features based on business needs, leveraging data insights to define user stories and scope project deliverables effectively. My efforts in process optimization resulted in a 25% reduction in processing times, simplifying workflows for both users and administrators. Additionally, I ensured 100% compliance with government digital standards on every project release, further emphasizing my commitment to delivering high-quality solutions that meet regulatory requirements.
Academically, I bring a diverse educational background that includes an MSc in Computing from Sunderland University in the UK 2023, a PGD in Technology Management, and a BSc in Geology. This academic foundation has equipped me with the analytical and problem-solving skills necessary to tackle challenges from multiple perspectives. My postgraduate studies in computing have further enhanced my ability to apply advanced methodologies to business analysis, while my exposure to technology management has deepened my understanding of how to align solutions with organizational goals.