Alan Findlay
IT Infrastructure Specialist & Systems Engineer
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About
Professional Summary: Alan Aird Findlay is an accomplished IT Infrastructure Specialist and Systems Engineer with over a decade of experience in leading IT infrastructure design and management. Specializing in enterprise, educational, and e-commerce systems within the food production industry, Alan’s expertise encompasses Microsoft technologies, Aruba, WINTEL, UNIX, and Linux systems. His background is solidified with virtualization, cloud platforms like Docker and AWS, and public cloud services.
Known for leading small, skilled engineering teams, Alan has a proven track record in high-stakes environments, delivering customer-facing services to large user bases. His strength lies in developing solutions that balance performance, stability, and security, backed by excellent communication skills that ensure effective collaboration with engineers, PMs, stakeholders, and C-suite executives.
Experience
Career History:
Senior IT Systems Analyst Debenham High School (March 2023 – Present)
- Led 1st to 3rd line support for infrastructure and endpoint systems, improving operational efficiency.
- Supported various devices using Intune, .NET, SQL Server, AZURE, and Office 365.
- Maintained servers and web services, guaranteeing performance and security.
- Complete site rebuild after suffering a Ransomware attack
- Managed IT infrastructure, including Cisco Switches, Routers, and FortiGate Firewalls.
- Installed and configured Ruckus Wi-Fi systems and Microsoft 2019 Server.
- Delivered 1st to 3rd line support for office and warehouse systems.
- Implemented Cisco HSRP in the warehouse, boosting system reliability.
- Configured VMWare Site Recovery Manager, ensuring business continuity.
- Directed a factory modernization project, integrating Azure cloud services and Office 365.
- Transitioned to 60 VMware VMs and upgraded the phone system to MS Teams.
- Led a team for Azure cloud migration and Office 365 implementation.
- Managed LAN infrastructure and rebuilt a data center post-electrical fire.
- Maintained Veeam backup services and a virtual server farm.
- Supported Cisco switched LAN and WLAN/WAN across multiple sites.
- Upgraded from Exchange to Office 365 hybrid email system.
- Upgraded to a Cisco ASA5512 Firewall for enhanced security.
- Engineered a VMWare multi-host environment with high availability.
- Developed a 120TB SAN for improved storage and data management.
- Expert in enhancing IT systems’ performance, stability, and security.
- Skilled in cloud services, virtualization, and infrastructure management.
- Successful in leading teams and projects that optimize IT operations.
Education
Personal Information
Nationality:
Dual - British & South African
Languages:
Fluent in English, German, Zulu, and Afrikaans
Driving License:
Full - Categories AM, A, B, BE, B1, C, CE, C1, C1E, CE
Mobility:
Open to relocation
Interests:
Passionate about family time, climbing, and endurance sports. Active competitor in triathlon events, including Ironman and Challenge series. Certified triathlon coach, contributing to club coaching and event management. Member of Bishops Stortford Running Club, Dunmow Triathlon Club, England Athletics, and British Triathlon Federation.
Volunteering:
Dedicated volunteer at a local animal rescue shelter, providing DIY and building maintenance, and constructing new facilities for the cattery. Volunteer manager at rural YHA hostels in the Lake District, responsible for DIY, building maintenance, and client management.
Employment History:
Extensive IT career spanning from 1984 to 2001 in South Africa, transitioning to the UK where I have continued in both permanent and contract roles within IT, focusing on London and rural UK areas.
Education
- GDPR in Enterprise, 2018
- Achieving Results through People, 2017 - 2018
- Management Training, London, 2016 - 2017
- Microsoft Identity Manager, 2017
- Post-Graduate Diploma in IS Project Management, University of Cape Town, 1998
- Diploma in Theology, Irene Theological College, 1984 - 1987
- Diploma in Telecommunications, Durban Technical College, 1984 - 1988
- Diploma in Electronics, George Campbell Technical High School, 1979 - 1983
- Containers Docker, 2023
- Azure and AWS, 2021 - 2023
- DEI Certification, 2021
- AWS and Aruba Certified ClearPass Associate, 2019 - 2020
- Microsoft Azure, Windows Server, Microsoft WDS and MDT, 2014 - 2018
- VMWare VCP 5, Iris Accounting, Optitime, Intelicim CRM, 2012 - 2013
- MS Dynamics, Quantum Tape Library, DELL and HP Servers, 2012
- CSCS, Fluke, DELL NAS & SAN, Cisco ASA and ARS, 2011 - 2012
- Avaya, Mitel, Netapp OnTap 7, VMWare VCP 4, Xen Server, 2010 - 2011
- Cisco CIPT1, Microsoft 2008 Server, VMWare VCP 3, Centos, 2006 - 2009
- CCNA, CCNP, CCNV (incomplete), 2004 - 2005
- Checkpoint NG, Debden Linux, Red Hat Linux, 2003 - 2004
- Microsoft SMS, 2001 - 2002
- Avaya IP Office, ACAC, 2000 - 2001
- IBM RS6000 and AIX, 1999 - 2000
- Oracle PL/SQL, 1998 - 1999
- Microsoft MCSE, Cisco CCNA, A+ N+ Microsoft Windows for Workgroups Novell Certification (CNA, CNE, MCNE, CNI), 1984 - 1997

