Alan Gentleman
Trolley assistant
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About
I am a responsible and hardworking individual looking for a role in a warehouse environment where I can use my forklift training to be a valuable member of the team. I am a quick learner and have multiple transferable skills from a vast array of experience spanning multiple sectors of industry over a 40 plus year career. I have previously served in the UK Armed Forces as a Policeman and have amassed over 20 years of retail experience as well as working in security.
I am keen to showcase my experience in a new role as well as learn skills in which I can further develop as an individual.
Experience
Trolley assistant - Gyle Shopping Centre
(2017-09 - 2024-09)
- My main responsibility as a trolley collector and tractor driver was to return trollies to Morrisons and M&S in Sections B & C of the car park.
- In this role I used a tractor and trailer to collect trollies from the carpark area. I maintained high levels of road safety and awareness to ensure the safety of customers.
- I would be responsible for carrying out daily safety checks of vehicles and trailers to ensure road worthiness and safety.
- I worked effectively as part of a team which would patrol the carpark area ensuring trollies are collected in a timely manner and returned safely to the depot for collection.
- As I progressed in this role, I was also responsible for locking and securing the crew rest area at the end of day and returning the key to the Gyle Centre security staff.
Customer service assistant - Tesco
(2000-11 - 2015-05)
- As part of the customer service and delivery team, I was responsible for picking, packing and delivering orders for home delivery customers.
- A main responsibility of mine in this role was to ensure vehicles were plugged in correctly so drivers could efficiently load and deliver products to customers.
- As a driver, I was responsible for ensuring the safety of goods, other road users and providing excellent customer service to home delivery customers.
- As a customer service assistant, I was responsible for stocking shelves and ensuring stock is rotated thoroughly.
- Throughout the working day, I was responsible for packing and sorting recyclables into relevant roll cages for recycling pickups.
Volunteer Driver - Fairshare Warehouse
(1999-01 - 2000-10)
- As a driver, I was responsible for loading the Fairshare van with pallets and boxes into the vans and doing the delivery of goods to homeless charities across Edinburgh.
- Organised the layout of stock within the van to maximise space, ensuring secure stacking and that deliveries were loaded in a last-in first-out way to improve delivery efficiency across multiple drop-off locations.
- Carried out manual handling tasks, following health and safety procedures to reduce risk and ensure personal and team safety.
Education
Bus Driver Training - Midland Bluebird (2026-05 - 2026-05)
