Alan
Implementation Consultant specialising in HR systems, training and development
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About
A highly experienced and adaptable Implementation Consultant with a strong track record in delivering HR systems, specialising in training and development, recruitment, and time and attendance solutions as well as care systems. Delivers high-quality outcomes in fast-paced, deadline-driven environments, with the ability to manage competing priorities and resolve issues effectively under pressure. A collaborative and engaging team member who builds strong relationships with stakeholders, while also being confident in working independently and using initiative to identify solutions.
Demonstrates strong analytical and problem-solving capability, supporting successful HR system implementations and process improvements.
Experience
HR Implementation Consultant - Civica
(2019-12 - 2026-06)
- Training customers in all aspects of Civica HRP
- Implementation of multiple projects following agreed project plan
- Providing small group, classroom and online training
- Testing and raising software issues
- Designing new training materials
System Software Trainer - CoolCare4
(2018-06 - 2019-12)
- Training customers in all aspects of CoolCare4 care management software
- Creating training courses, manuals and videos
- Implementing Coolcare4 at head office and care home level
- Developing new business processes
IT Trainer - Community Integrated Care
(2016-10 - 2018-06)
- Training staff in all aspects of Maxtime software
- Staff Mentoring, Handholding and Remote support
- Training gap analysis
- Developing new modules alongside developers
Supply Teacher - Hays Education
(2016-02 - 2016-10)
IT Lecturer Sector Lead - Maltings College
(2013-09 - 2016-02)
Branch Systems Trainer/ Implementer - UK wide
(2012-09 - 2013-09)
- Systems support for Saga and Allied Coldharbour Software
- Training staff in all aspects of software
- Migration and training support for new systems
- Problem solving branch issues
- Development of training, procedures and quality documents
- System Testing
ICT Subject Lead - Hipperholme and Lightcliffe High School
(2009-01 - 2012-08)
ICT Teacher - Darlington Education Village
(2007-09 - 2008-12)
Student IT Teacher - University Sunderland
(2005-09 - 2007-05)
SDMS Project Development Officer - South Tyneside Social Services
(2002-08 - 2006-09)
Project Manager developing SDMS HR & Staff Development Functions and Supporting People Swift System.
- Developing training needs by job role, gap analysis and filling gaps
- Designing documentation, training manuals and new business processors
- Training staff both in groups and 1-1
Education
BA Hons - IT Education - University
Assoc Level 5 - CIPD
HNC - Computer Support
