Alana Dilworth

Friendly, confident and highly organised professional with experience across live event production, retail sales and hospitality. Experienced in planning and delivering theatre productions from concept through to performance, including venue sourcing, budgeting, marketing, scheduling and event-day coordination. Strong track record of building positive customer relationships, contributing to sales targets and communicating confidently with a wide range of people.

Brings a First-Class BA and MA in Musical Theatre alongside a PGCE with QTS, demonstrating excellent presentation, organisation and leadership skills. Excited to bring a proactive, personable and commercially focused approach to a Meetings & Events Sales Coordinator role.

Sole Producer & Organiser - Theatre Production - Self-Produced

(2026)

Independently conceived, budgeted, and delivered a one-hour stage performance from concept to opening night, owning every stage of the process.

• Sourced and secured a venue and managed the full budget, controlling costs to ensure the production ran to plan.
• Coordinated rehearsals, schedules and logistics single-handedly, demonstrating strong organisation, ownership and problem-solving under pressure.

Co-Producer & Organiser - Theatre Company Production - Theatre Company

(2024)

Co-produced and organised a theatre production within a theatre company, jointly managing budgeting, marketing and logistics.

• Liaised directly with the theatre company and technicians to coordinate schedules, requirements and show-day logistics.
• Contributed to ticket sales and marketing strategy to help maximise audience turnout.
• Worked collaboratively with a wider team to ensure smooth delivery from planning through to performance.

Co-Organiser - School Show - Thornden School

(2025)

Helped plan and run a school show, coordinating rehearsals, logistics and staff/student involvement across the production.

• Supported delivery on the day, ensuring the event ran smoothly for performers, staff and audience.

Sales Associate - Crew Clothing Company - Winchester

(2026-07)

• Proactively monitor KPIs and contribute to daily and weekly sales targets in a fast-paced retail environment — a target-driven approach directly transferable to a sales coordination role.
• Build rapport quickly with customers, identifying needs and delivering tailored recommendations to support the sale.
• Collaborate closely with a small team to keep day-to-day operations running smoothly, maintaining clear communication throughout busy periods.
• Maintain high visual merchandising and presentation standards, ensuring an organised, welcoming environment.

Barista - W10 Coffee and Deli - London

(2025-10 - 2026-05)

• Delivered efficient, friendly service during high-volume periods, prioritising tasks and coordinating with the team to keep service flowing without compromising quality.
• Managed multiple simultaneous orders and front-of-house responsibilities with accuracy and attention to detail.
• Maintained consistent food hygiene and service standards under pressure.

Sales Associate - Fat Face - Winchester

(2024-07 - 2025-12)

• Built and maintained positive customer relationships through attentive service and tailored product guidance, contributing to store KPIs and sales targets.
• Trained new team members and took ownership of opening and closing procedures, including cash handling — demonstrating trust, reliability and attention to detail.
• Worked collaboratively across the team to maintain efficient, well-organised store operations.

Trainee Teacher - Thornden School - Chandler's Ford

(2024-09 - 2025-07)

• Planned and delivered structured, engaging sessions to multiple groups each day, independently managing scheduling, logistics and content.
• Adapted communication and delivery confidently for a wide range of audiences and needs, ensuring a positive experience for every group.
• Demonstrated strong leadership, organisation and composure while managing several concurrent responsibilities in a fast-paced setting.

Bar Staff - The Cleveland Bay - Chandler's Ford

(2022-06 - 2023-08)

• Delivered attentive bar and table service in a busy hospitality venue, handling orders accurately under time pressure.
• Contributed to a welcoming atmosphere and positive guest experience during high-footfall periods.

Sales Assistant - Laura Ashley - Winchester

(2019-07 - 2020-08)

• Supported sales performance and contributed to KPIs and sales targets through attentive service, product knowledge and proactive upselling.
• Maintained an organised, presentable retail environment through visual-merchandising standards.

Waitress - The Otter - Chandler's Ford

(2017-07 - 2018-11)

• Coordinated closely with front- and back-of-house teams to deliver efficient, seamless service during busy trading periods.
• Managed customer orders and requests accurately, contributing to smooth service delivery.

MA - Musical Theatre Performance - Associated Studios (2025 - 2026)

PGCE - Drama with QTS - University of Brighton (2024 - 2025)

BA (Hons) - Musical Theatre - University of Portsmouth (2020 - 2024)

A Levels - Psychology, Drama and Theatre Studies, Performing Arts - Peter Symonds College (2017 - 2019)