Alexis Williams

Compassionate, reliable, and hardworking Healthcare Assistant with experience providing person-centred support to individuals with daily living activities, personal hygiene, mobility, nutritional needs, and pressure-area care. Confident in promoting dignity, independence, confidentiality, and individual wellbeing while maintaining high standards of hygiene and infection control. A calm and empathetic communicator who builds trusting relationships with people from diverse backgrounds.

Experienced in recognising and reporting changes in service users' conditions, updating care plans and electronic health records, and working effectively as part of a team or independently. Organised, punctual, and committed to continuing to develop skills and knowledge within health and social care.

Healthcare Assistant - Exemplar

(2026-03)

• Assist service users with daily living activities, including washing, dressing, personal hygiene, and nutritional intake.
• Support individuals with limited mobility and complex care needs while maintaining their dignity and independence.
• Provide respectful, person-centred support based on individual needs.
• Promote physical comfort by safely repositioning service users and providing pressure-area care.
• Recognise and report subtle changes in service users' conditions promptly to ensure appropriate intervention.
• Accurately update care plans and electronic health records to support continuity of care across shifts.
• Maintain strict infection-control standards and use personal protective equipment (PPE) appropriately.
• Communicate effectively with service users and colleagues to support safe and consistent care.

Nail Technician - Self-Employed

(2016-09 - 2026-02)

• Provided person-centred support in a respectful, calm, and professional manner.
• Built strong and trusting relationships with clients from diverse backgrounds.
• Communicated effectively to understand individual needs and preferences.
• Demonstrated patience, empathy, and emotional awareness during interactions.
• Maintained high standards of hygiene, infection control, and health and safety.
• Managed appointments and records while maintaining confidentiality.
• Worked independently while demonstrating strong organisation, time management, and reliability.
• Developed strong interpersonal skills through regular interaction with a wide range of people.

Assistant Manager - Peacocks Stores Ltd

(2010-08 - 2012-10)

• Assisted the manager with the daily running of the store.
• Supported colleagues and contributed to the effective running of the team.
• Helped train new managers, assistant managers, and colleagues within the store.
• Worked in a training store used to support the development of new managers and assistant managers.
• Provided customer service and dealt with customer needs and complaints effectively.
• Completed cashing-up procedures and back-office duties.
• Maintained merchandising standards and supported the smooth operation of the store.
• Completed the colleague development programme before progressing to the Assistant Manager position.

Sales Colleague - Peacocks Stores Ltd

(2009-10 - 2010-08)

• Initially worked on a 4-hour contract, mainly undertaking delivery shifts.
• Unpacked deliveries and merchandised stock throughout the store.
• Progressed to additional hours and began working during store opening times.
• Provided customer service and operated the tills.
• Maintained a tidy and well-stocked shop floor.
• Completed back-of-house cleaning duties.

GCSEs - Sherburn High School (1991 - 1996)