Aleyna Ceylan

A recent University graduate with a strong academic background and over five years of experience within customer-facing and professional environments. Highly organised, adaptable and confident in communicating with people at all levels, with a sharp attention to detail and the ability to manage priorities effectively.

Waitress at Ate O Clock Restaurant (2021-08 – 2025-08)

• Acted as the first point of contact for guests, providing a professional and welcoming front of house experience and managing the restaurant's reception area.
• Managed telephone and email enquiries, responding professionally to customer questions, booking requests and general queries.
• Communicated effectively with customers and colleagues in a fast-paced environment, ensuring smooth day to day operations.
• Assisted with the training and mentoring of new staff, supporting team development and maintaining consistent service standards.

Customer Assistant at Lidl (2025-08 – Present)

• Provided professional and efficient customer service across the shop floor, tills and self-checkout area, whilst responding to customer enquiries.
• Operated tills accurately, processing transactions and handling payments.
• Supervised the self-checkout area, assisting customers with transactions, resolving issues and ensuring the area operated smoothly.
• Worked effectively towards store targets and performance objectives, contributing to the wider success of the team.
• Replenished and organised stock, maintaining high presentation standards and ensuring products were available and accessible to customers.

Bachelor Honours of Law in Law – The University of Law (2023-09 – 2026-05)

A-Levels in Law, Ancient History & Philosophy – York College (2021-09 – 2023-06)

GCSEs – Archbishop Holgate's School (2016-09 – 2021-05)