Aline Prass

Project & Operations Specialist with 6+ years of experience helping founders, agencies, and remote businesses improve operational execution, optimize workflows, and build scalable systems that support business growth. Experienced in Project Management, Business Operations, Executive Support, Marketing Operations, Workflow Automation, AI-Assisted Operations, Process Improvement, and Cross-Functional Team Coordination, helping organizations improve visibility, execution, and operational efficiency across fast-paced remote environments.

Project Manager & Operations Specialist at MAVAN (2025-01 – Present)

• Run 11+ concurrent initiatives across operations, marketing, and project delivery in ClickUp, keeping cross-functional teams aligned to deadlines.
• Built 51+ executive dashboards that gave leadership real-time KPI visibility and sped up resource and planning decisions.
• Own the full project lifecycle across marketing, sales, and creative teams, from scoping through delivery.
• Cut manual work by embedding Claude, ChatGPT, Zapier, and ClickUp AI into recurring operational workflows.
• Serve as the primary point of contact for stakeholder communication, executive reporting, and follow-through via Google Workspace and Slack.

Project Manager & Operations Coordinator at MK Way (2023-09 – 2024-11)

• Managed 15+ concurrent client projects across branding, website development, and marketing operations using Monday.com and make.com
• Built 18+ dashboards giving executives a single view into resourcing, KPIs, and delivery risk.
• Reduced delivery risk by owning timeline management, risk mitigation, and coordination across the full project lifecycle.
• Kept designers, developers, copywriters, and leadership aligned across international projects without missing delivery windows.
• Standardized SOPs and documentation in Notion and Google Workspace, improving consistency across the team.

Marketing & Project Coordinator at KSI (2022-04 – 2023-08)

• Ran marketing operations for 25+ client campaigns across LinkedIn, TikTok, Instagram, and YouTube.
• Coordinated 300+ content deliverables using Asana, keeping campaign schedules on track.
• Streamlined communication between creative teams, leadership, and clients, cutting turnaround time on approvals.
• Provided executive support and reporting across 20+ active marketing initiatives.
• Standardized content workflows and documentation, improving consistency across remote teams.

Marketing & Workflow Manager at Sirius Marketing Agency (2021-08 – 2022-10)

• Supported 15+ online course launches and digital marketing campaigns from a workflow and coordination standpoint.
• Managed 51+ email marketing campaigns and automated customer journeys in ActiveCampaign.
• Organized 21+ workflow systems and stakeholder communication through Google Workspace and Trello.
• Standardized marketing processes and documentation, improving cross-functional collaboration.

Flight Attendant at Emirates Airline (2016-02 – 2020-08)

• Delivered premium service to 801,000+ international passengers while meeting strict operational and aviation safety standards.
• Operated international routes across 85+ countries with multicultural crews representing 100+ nationalities.
• Handled high-pressure, time-sensitive situations requiring rapid decision-making and conflict resolution — skills carried directly into later operations and PM work.
• Maintained premium service standards while ensuring compliance and passenger safety.

Founder at My Virtual Compass (2020-09 – Present)

Ongoing, alongside full-time roles

• Support 15+ entrepreneurs and remote businesses with project management, operations, and executive support.
• Designed 21+ operational systems, SOPs, dashboards, and workflow structures in ClickUp, Notion, and Google Workspace.
• Implemented 15+ AI-assisted automations using ChatGPT, Claude, Make, and n8n, reducing repetitive manual work for clients.
• Manage business operations, stakeholder communication, and delivery across multiple client engagements.

Bachelor in Hotel Management – SENAC University (2007-03 – 2010-02)