Alistair Ford

Dedicated professional with over 10 years of experience in customer-facing roles, including optical assistance and distribution. Proven ability in sales, customer service, and operational support, with expertise in contact lens teaching and stock management. Combines strong interpersonal skills with a proactive approach to meeting daily deadlines and productivity goals. Eager to leverage a commitment to excellent customer rapport and organisational skills to contribute to a dynamic team.

Optical assistant at Vision express (2005-08 – 2026-09)

• Undertook training in shop floor sales techniques.
• Mastered specific skills including patient contact lens teaching and inventory ordering.
• Executed clinical pre-check procedures to ensure the efficient operation of clinics.
• Managed daily interactions with both customers and suppliers.
• Cultivated strong interpersonal skills and established excellent customer rapport.
• Contributed as a dedicated team member while also demonstrating the capability to work autonomously.

Picker and Packer at Lazer fix (2004-04 – 2005-08)

• Operated as a packer within a warehouse environment, supplying hardware goods.
• Collaborated within a team to meet strict daily output targets for distribution.
• Progressed to a team leader role, assuming responsibility for order assembly and timely completion.

Distribution Assistant at Half Price Jewellers (1994-11 – 2004-03)

• Commenced employment as a quality control operative, subsequently gaining experience in the accounts department.
• Primarily engaged in the company's distribution hub operations.
• Packaged and prepared goods for daily dispatch to retail stores, alongside managing returns and postal services.
• Functioned within a small team environment, consistently meeting deadlines and productivity objectives.

Bachelor's degree in Biology geography – University of Brighton (1991-09 – 1994-06)

A Level in English, Biology, Geography & a/s French – Heathfield highschool (1989-09 – 1991-06)