Customer Service Advisor & Qualified Nanny
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Highly motivated and skilled individual with many years' experience within customer service and fluent French and English speaker. Positive attitude towards any task and perceive problems as challenges which can be overcome. Reliable individual who will contribute as a team member by working as a collective and just as effective as a singular. Having an altruistic personality allows making a positive difference in anything naturally.
Customer Service Advisor at B&G Market (2019-05 – Present)
Work as a customer service advisor which involved dealing directly with customers by booking appointments, ordering car parts. Responsible for making rotas and attendance management.
Nanny at Ofsted (2019-03 – Present)
Working as a nanny, responsible for stepping in and act as a carer to children from all ages in their own home when parents are not available.
Care Assistant at Anchor Trust (2017-01 – 2019-05)
Worked as a care assistant. Duties included assisting the trained staff for medications, giving one to one care to resident who requires close observation and documenting all aspects of care from fluid intake and output, nutrition and diet.
Sales Assistant at Next (2015-07 – 2016-08)
Worked in the busiest sales and Christmas period. This contact was short term and seasonal.
Carer at Phemacare (2014-02 – 2014-10)
Worked as a carer, where I provide clients with needs. This job has strengthened my motive, in wanting to become a nurse and expand my skills in addressing clients and their families and respect their choices and preference.
Cleaner at Service Master (2013-09 – 2015-10)
Operating cleaning offices, toilets, meeting rooms, ensuring the workplace is clean and tidy for the following working day.
Cleaner at Bowdraper (2013-06 – 2013-09)
General cleaning of all surfaces and areas.
Carer at Consummate Care (2013-02 – 2013-07)
Worked as a carer, where I provide clients with needs. This job has strengthened my motive, in wanting to become a nurse and expand my skills in addressing clients and their families and respect their choices and preferences.
Warehouse Operative at DHL Prime (2012-12 – 2013-07)
Warehouse operative duties.
Customer Service Advisor at Guy Solutions Garage (2010-04 – 2011-06)
Worked as a customer service advisor which involved dealing directly with customers, booking appointments, ordering car parts when necessary and using effective communication daily.
Seasonal Worker at Stadium, Ricoh Arena (2009-05 – 2009-06)
Worked every season.
Café Worker at Tesco Café (2009-08 – 2009-12)
Customer service role.
Sales Assistant at Next (2006-06 – 2008-12)
Worked in the busiest sales and Christmas period. This contact was short term and seasonal.
Degree in Public Health and Community Studies – COVENTRY UNIVERSITY (2014-10 – 2018-07)
Access Course in Higher Education – COVENTRY UNIVERSITY, COLLEGE (2013-09 – 2014-07)
Access Course in Higher Education – CITY COLLEGE, COVENTRY (2012-09 – 2013-04)
Edexcel BTEC in Health and Social Care – HENLEY COLLEGE, COVENTRY (2011-09 – 2012-07)
BTEC in IT – CITY COLLEGE, COVENTRY (2008-09 – 2009-07)
Secondary School – BARRS HILL, COVENTRY (2005-09 – 2008-07)
