Allison Mitchell

Highly accomplished Payroll Team Leader with over 35 years of experience delivering complex payroll services across retail, wholesale and shared service environments. Currently leading a managed payroll team at IBM Symatrix, delivering payroll services for 3,700 employees using Oracle Cloud Payroll (Redwood).

Oracle Payroll

Cloud 2025 Certified Implementation Professional with extensive expertise in payroll operations, compliance, governance, process improvement and team leadership. Demonstrated success leading large-scale payroll functions supporting workforces of up to 15,000 employees, managing business change, implementing process improvements and ensuring compliance with UK payroll legislation.

Payroll Team Leader - IBM Symatrix

(2026-01)

• Lead a managed payroll team delivering payroll services for approximately 3,700 employees through Oracle Cloud Payroll (Redwood).
• Successfully achieved Oracle Payroll Cloud 2025 Certified Implementation Professional certification.
• Rapidly developed expertise within a new payroll platform and operating model, ensuring seamless service delivery.
• Identified compliance and process risks and implemented improvements to strengthen governance and payroll controls.
• Partner with clients operating similar payroll structures to share best practice and drive continuous improvement.
• Support the successful delivery of accurate and compliant payroll processing within a managed service environment.

Payroll Team Leader - Booker Group (Tesco Group)

(2015-01 - 2025-12)

• Led payroll operations for 15,000 employees across weekly and lunar payrolls.
• Oversaw the successful transition of payroll services to Tesco Business Services India.
• Ensured payroll accuracy, compliance and adherence to UK legislation.
• Managed annual pay awards, bonus payments and National Minimum Wage reviews.
• Maintained GDPR compliance and audit readiness.
• Supported HR, Payroll and Finance projects and statutory reporting requirements.

HR & Payroll Shared Service Team Leader - Booker Group

(2013-01 - 2015-12)

Payroll Team Leader – Shared Services - Booker Group

(2011-01 - 2013-12)

Deputy Payroll Manager - Booker Group

(2005-01 - 2011-12)

Payroll Manager (Acting Up) - Booker Group

(2004-01 - 2005-12)

Assistant Salaries Manager - Makro Self Service Wholesalers

(1998-01 - 2004-12)

Payroll Administrator - Makro Self Service Wholesalers

(1987-01 - 1998-12)

Oracle Payroll Cloud 2025 Certified Implementation Professional

MCIPP Diploma - Chartered Institute of Payroll Professionals

IPPM Diploma Qualified

Formal Payroll Management Qualification