Amanda Collins

Resourceful professional with extensive experience in supporting C-suite executives and overseeing end-to-end business operations. Well-versed in streamlining processes, handling complex schedules, and managing cross-functional priorities while maintaining excellent attention to detail and confidentiality. Skilled in diary management, travel coordination, and board-level communications.

Excel at maximising operational efficiency, implementing administrative systems, and enhancing executive productivity through proactive problem-solving and strong stakeholder management.

Executive Support Partner at Virtual Pro Assist (2025-01 – Present)

Establish a boutique executive support consultancy to deliver high-level assistance to founders, CEOs, and small business owners. Manage complex executive calendars, inboxes, international travel arrangements, client liaison, financial processes, and operational administration with discretion and precision. Serve as a trusted client liaison to alleviate operational workload and enhance day-to-day effectiveness for senior business leaders.

• Improved administrative efficiency and client productivity by designing and implementing bespoke systems and streamlined processes across core operational functions.
• Amplified organisational performance through guidance of end-to-end business operations, including reporting, document preparation, workflow organisation, and multi-priority project coordination.

Executive Office Manager & Personal Assistant to the CEO and Chair at Connells Group Ltd (2017-01 – 2025-01)

Offered strategic executive assistance to the Group CEO and Chair within a leading UK property services organisation to guarantee efficient daily operations and seamless workflow delivery. Oversaw intricate executive scheduling, high-level correspondence, global travel logistics, board-level documentation, and multi-stakeholder engagement. Handled highly sensitive and confidential information with utmost discretion, professionalism, and sound judgement.

• Strengthened team performance and operational consistency by leading and assisting a team of personal assistants and administrative staff, adhering to deadlines, procedures, and high service standards.
• Delivered seamless executive coordination by organising senior leadership events, board meetings, international travel, expense processing, and reporting across multiple stakeholders.
• Amplified workflow proficiency and executive output by identifying and implementing targeted operational improvements that optimised office performance and productivity.

Office Manager / Customer Operations Manager at Interserve Plc (2013-01 – 2017-01)

Directed operational administration and office operations within a high-volume facilities management environment to guarantee efficient service delivery. Supervised multiple support teams to uphold operational performance, service standards, and adherence to internal compliance frameworks. Managed executive scheduling, travel logistics, meeting coordination, and business administration assistance for senior leadership.

Administered payroll processes for large employee cohorts alongside invoicing, financial reporting, and credit control functions.

• Maximised workforce effectiveness by overseeing end-to-end HR operations, including recruitment support, onboarding delivery, personnel administration, and employee relations management.
• Boosted management visibility and decision-making efficiency by producing operational reports, maintaining accurate data systems, monitoring KPIs, and offering actionable performance insights.

Office Manager & Personal Assistant at Safebuy Limited

Personal Assistant & Office Manager at Fluent Contact Marketing

Supplier Manager & Administration Coordinator at City Transport Solutions

Department Manager at Sainsbury's Supermarkets Ltd