Amardeep Sidhu

Strong analytical and consultancy skills, with extensive stakeholder management experience and a proven track record of independently delivering complex, control-driven solutions in regulated and fast-paced environments.

Senior Business Analyst/Delivery Manager (Contract) at MSET Technologies (Procter & Gamble) (2023-11 – Present)

• Acted as the sole client-facing lead, partnering directly with stakeholders to shape delivery priorities, governance and reporting, whilst ensuring KPIs were being continuously met.
• Accountable for ISO27001 compliance, ensuring security controls, audit readiness, and adherence to defined processes including the use of AI tools.
• Established delivery ways of working and governance frameworks adopted internally and by clients, improving consistency and transparency, clear R&Rs and proactive risk management.
• Recorded no P1 or P2 incidents under my ownership. The success of the platform led to the loyalty management system being adopted by additional P&G brands

Senior Business Analyst (Contract) at London Stock Exchange Group (2022-02 – 2023-07)

• Elicited division-wide business and data requirements for Risk Programme Portal and reporting dashboard. Introduced a change management process that reduced pending issues.
• Administered central governance and control processes adopted across multiple teams, ensuring consistent reporting and compliance.
• Liaised with first and second lines of defence (1LoD and 2LoD) to deliver regulatory reporting, Risk Control Assessments, and maturity assessments, ensuring data accuracy and audit readiness.

Senior Business Analyst (Contract) at Aldermore Bank (2021-07 – 2022-02)

• Conducted discovery for a large-scale data centre migration, assessing data flows, controls, and regulatory impact.
• Captured as-is processes, network information and business requirements through collaboration with internal stakeholders and third parties.
• Bridged the gap between technical and business stakeholders, ensuring clear communication and a shared understanding of requirements, solutions and delivery.

Senior Business Analyst/ Scrum Master (Contract) at AYM Commerce (2020-08 – 2021-07)

• Managed a large, geographically distributed team to deliver front-end and back-end implementations for Android and iOS mobile applications for a Pampers product.
• Successfully led the application through alpha testing, enabling its public release
• Managed Agile delivery, facilitating stand-ups, sprint planning, estimation and retrospectives, ensuring successful delivery across distributed teams.
• Significantly reduced the number of defects raised in UAT by improving delivery quality and team collaboration
• Promoted by the CTO shortly after joining in recognition of consistently delivering releases ahead of schedule and resolving complex delivery challenges.

Senior Business Analyst/ Project Manager (Contract) at Lamoda Fashion (2019-11 – 2020-07)

• Led a cross-functional team of developers, UI/UX designers and brand managers through the E2E delivery of a new mobile application, website redesign and Magento 2.0 upgrade.
• Increased sales and operational efficiency by streamlining marketing and warehouse processes.
• Developed customised Google Analytics dashboards, providing performance insights that contributed to increased sales and improved order management.

Senior Business Analyst (Contract) at HMRC (2018-11 – 2019-10)

Supported the discovery phase for the large-scale migration of HMRC services from data centres to AWS, Azure or a physical government owned facility.

• Conducted extensive gap analysis by facilitating workshops and structured questionnaires, ensuring completeness and traceability of data and business processes.

Senior Business Analyst (Contract) at BNP Paribas Personal Finance (2017-12 – 2018-05)

Provided business analysis for the global VISIR programme; migrating marketing system and data platforms to a new IBM Marketing Suite software whilst ensuring GDPR compliance

• Analysed existing marketing and risk models, mapping source code, data and processes to the target solution.
• Facilitated workshops with the central VISIR programme team in France, producing process maps, data mapping and business requirements to support design and a successful migration.

Senior Business Analyst • TSC Risk at Business Data Partners / Royal Bank Of Scotland (2017-06 – 2017-10)

Worked on the regulatory Independent Commission on Banking programme, supporting the delivery of risk and regulatory change within the Bank.

• Led a workstream, taking sole responsibility for requirements gathering, solution design and the delivery of Operational Management Information and user developed applications.
• Identified and mitigated a significant risk within a newly implemented project process resulting in project artefacts and delivery improvements.
• Collaborated with senior stakeholders across the programme to drive forward the development delivery of requirements and designs
• Facilitated workshops for business requirements collation and solution design delivering outcomes within challenging timescales.

Business Analyst • Data Intelligence at Business Data Partners / Shop direct (2017-01 – 2017-03)

• Conducted impact assessment following large scale data migration, analysing business impact and resource requirements across the whole organisation, and presented findings to Senior Management
• Developed a standardised template to capture data usage across the business

Business Analyst • Marketing Data Team at Business Data Partners / MoneySuperMarket (2016-07 – 2016-11)

• Partnered with stakeholders across the organisation to deliver new data and campaign solutions whilst enhancing existing processes via the SAS CRM platform
• Designed and documented end-to-end data integration solutions for customer campaigns
• Identified process improvement opportunities across Campaign Services, CRM and Marketing Data teams, introducing governance where appropriate
• Introduced standardised BRD, LLD, HLD templates, established end to end document governance and sign off processes across business and technology teams.
• Defined and designed business and system requirements for the re-engineering of campaign trigger flows, supporting workflow integration between marketing and analytical data marts and ESP's.

SAS Developer/ Business Analyst on various projects (including Solvency II) at Sopra Steria (2012-09 – 2016-06)

• Implemented policy sampling for external auditors under demanding regulatory timescales supported by extensive analysis and commentary
• Integrated data from multiple sources into a centralised MS Access database, defining data logic for PRA regulatory reporting by applying asset knowledge
• Elicited and documented business requirements, acting as the bridge between the business stakeholders (SME's) and technology teams (SAS/Oracle developers)
• Contributed to governance processes, preparing proposals and documentation for Steering Group and senior leadership with specifications consistently approved at first review.
• Produced LLD's, data dictionaries, data models, data mapping and transformation documentation to support solution design and development

SAS Developer on PPI Proactive Mailing Project at Bank of America (2012-09 – 2016-06)

Developed and executed UAT to confirm business objectives were met; reporting outcomes with wider project team through walkthroughs.

BA (Hons) in Economics – The University of Manchester (2008-09 – 2011-06)

A Levels in English Language, Psychology and Chemistry – Queen Mary's High School, Walsall (2006-09 – 2008-06)