Amelia Wright

Hardworking, reliable and motivated professional with experience across healthcare, secure patient transport, administration, recruitment and customer service. I have progressed within Pegasus Medical from Healthcare Assistant to Transport Coordinator and more recently into Internal Recruitment, demonstrating my ability to take on additional responsibility and adapt to different roles within an organisation. I am confident communicating with colleagues, healthcare professionals, patients and external organisations, and remain calm and professional in challenging or fast-paced situations.

Punctual, organised and able to work effectively both independently and as part of a team.

Internal Recruitment - Pegasus Medical

(2026-01)

• Supporting the internal recruitment process and assisting with the recruitment of staff for the care home.
• Communicating with applicants throughout the recruitment process.
• Assisting with vacancies, applications and candidate information.
• Liaising with colleagues regarding staffing requirements.
• Managing multiple recruitment tasks and ensuring they are progressed efficiently.
• Maintaining confidentiality when dealing with employee and candidate information.

Transport Coordinator - Pegasus Medical

(2024-01)

• Coordinating patient transport bookings and ensuring appropriate arrangements are made.
• Taking transport bookings from hospitals, police, social workers and other professionals.
• Liaising with teams responsible for transporting patients and providing support throughout the journey.
• Managing changes, delays and difficulties faced by transport teams.
• Communicating with relevant professionals to resolve issues and ensure patients are transported safely.
• Working in a busy environment where priorities can change quickly.
• Maintaining accurate records and ensuring information is communicated clearly between teams.

Healthcare Assistant - Pegasus Medical

(2023-01)

• Providing support and care to patients in a professional and respectful manner.
• Working within secure healthcare environments and following company policies and procedures.
• Communicating effectively with patients, colleagues and healthcare professionals.
• Remaining calm and professional when dealing with challenging situations.
• Working as part of a team to ensure the safe and effective care and transportation of patients.
• Maintaining professionalism, confidentiality and patient dignity at all times.

Receptionist & Assistant - Black Sheep Hair

(2019-01 - 2023-12)

• Welcoming and assisting customers in a professional and friendly manner.
• Managing appointments and telephone enquiries.
• Handling customer queries and providing excellent customer service.
• Taking payments and assisting with general administration.
• Supporting stylists and maintaining an organised working environment.
• Managing multiple tasks during busy periods while maintaining a high standard of customer service.

Apprentice - Creative Cutting

(2015-01 - 2017-12)

• Completed an apprenticeship within a busy salon environment.
• Developed strong customer service and communication skills.
• Assisted with day-to-day salon duties and supported the wider team.
• Learned to work efficiently in a fast-paced environment.
• Developed strong standards of professionalism, punctuality and personal presentation.

John Willmott School (2015-01)