Amrita Dutta

I am a motivated and adaptable professional with experience in customer service, administration, hospitality and education. I have a B.Sc. in Hotel Management & Catering Technology and have gained experience working with customers, handling enquiries, managing day-to-day responsibilities and working effectively in fast-paced environments.

I am now looking to build a career in Human Resources and am starting my CIPD Level 3 qualification. I am particularly interested in opportunities such as HR Assistant, HR Administrator, Recruitment Assistant and People/Administration roles, where I can develop practical HR experience while continuing my professional learning.

I am a quick learner, organised, responsible and comfortable communicating with different people. My previous customer service experience has helped me develop strong communication, problem-solving and teamwork skills.

I am currently looking for entry-level or trainee HR opportunities, including volunteering, internships and part-time roles, where I can contribute to an organisation and grow into a successful HR professional.

I worked with Amazon in Customer Service, handling customer enquiries through calls, emails and messages, resolving delivery-related issues and escalating complex cases when required. This experience strengthened my communication, problem-solving, time management and customer-handling skills.

I also gained valuable hospitality experience with Taj Bengal and The Oberoi Grand, where I worked across different hotel departments and developed strong teamwork, organisation and professional communication skills.

At Taj

Bengal, I received recognition including Best Overall Trainee, Best Trainee and Best in Front Office.

As a teacher at Kidzee, I developed patience, responsibility, communication and organisational skills while working with young children and communicating with parents.

I am now starting my CIPD Level 3 qualification and looking to transition into HR. I am particularly interested in HR Assistant, HR Administrator, Recruitment Assistant, People/HR Coordinator and trainee HR roles.

CIPD Level 3 – Foundation Certificate in People Practice

Currently starting.

Bachelors in Science in Hotel Management & Catering Technology

Institute of Hotel Management (IHM), Kolkata

Studied hospitality management, food & beverage, front office, housekeeping, customer service and business operations.

Higher Secondary Education – Science Stream

Studied Physics, Chemistry, Mathematics/Biology-related science subjects.

Additional Professional Training

Industrial training at Taj Bengal, Kolkata

Professional culinary training at The Oberoi Grand, Kolkata.