Amy Hobart

Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Receptionist at Davis Optometrist (2022-11 – Present)

Current receptionist role at optometry practice

• Received and efficiently handled queries.
• Accomplished tasks with enthusiasm and skills in time management.
• Listened to directives from senior team members to complete safe, accurate work.
• Met high-volume demands with enthusiasm and quality service and support.
• Trained and mentored new workers on policies and procedures.
• Assisted team members with tasks and consistently meet targets.
• Updated system records with current information.
• Assessed customer needs and suggested relevant products or services to meet needs.
• Restocked and organised supplies.
• Answered calls promptly and delivered faultless service for diverse needs.
• Worked well with team members to complete tasks.
• Attended quickly to emergencies and helped resolve concerns.
• Completed regular tasks and temporary assignments as directed.

Receptionist in GP Surgery at Downing Drive Surgery (2005-12 – 2022-10)

Receptionist in general practice surgery

• Protected information and maintained confidentiality.
• Attended quickly to emergencies and helped resolve concerns.
• Helped clients feel welcome by conversing warmly and professionally answering questions.
• Adhered to policies and procedures for smooth daily operations.
• Stayed collected and calm during difficult situations and interactions.
• Kept customer areas neat, clean and presentable with regular attention.
• Followed experienced team members to learn basic and advanced job skills.
• Received and efficiently handled queries.

Receptionist at Henry Smith & Hamilton (1990-07 – 2005-11)

Receptionist role

• Interacted professional with guests, staff and general public.
• Handled team filing, data entry and recordkeeping.