Olivia Seal
Receptionist
About
A highly organised and customer-focused receptionist with extensive experience in front-desk operations across various industries, including hospitality and healthcare. Skilled in welcoming visitors, managing bookings, handling phone calls, and providing excellent customer service. Adept at using industry-specific software, processing payments, and resolving customer queries efficiently.
Committed to maintaining a professional and friendly environment while adhering to company policies and procedures. Seeking a receptionist role where I can utilise my skills to enhance front-desk operations and customer satisfaction.
Experience
Waitress - John Greg
(2025-09)
Customer service assistant - Londis
(2025-07 - 2025-09)
- Customer service on the tills
- Putting stock away
- Sorting the sleeves out
Customer online picker - Morrison
(2025-05 - 2025-06)
- Picking the online order out for customers
- Putting back the food stock
- Putting the stock out
Customer Assistant - British Heart Foundation
(2025-02)
- Assisting customers with queries and purchases, ensuring excellent service.
- Handling cash transactions and processing payments securely.
- Organising and displaying donated items effectively to maximise sales.
- Maintaining cleanliness and tidiness within the store.
Receptionist - Freshwater
(2024-02 - 2024-09)
- Welcomed guests and handled check-in and check-out procedures.
- Processed payments and maintained accurate records of transactions.
- Managed bookings, cancellations, and customer inquiries efficiently.
- Restocked and organised brochures and information packs for guests.
Trainee Dental Nurse/Receptionist - D K Dental
(2023-11 - 2024-02)
- Scheduled appointments and managed patient records using Dental Plus and Software of Excellence.
- Provided reassurance and support to patients during treatments.
- Assisted in preparing dental materials and ensured proper sterilisation procedures.
- Processed payments and insurance claims while maintaining confidentiality.
Customer Assistant - B&M
(2023-06 - 2023-11)
- Delivered excellent customer service by assisting shoppers with queries.
- Maintained stock levels and ensured shelves were well-presented.
- Operated tills, processed payments, and handled refunds efficiently.
- Supported store operations, including opening and closing procedures.
Receptionist - Casterbridge Dental Lab
(2022-04 - 2023-06)
- Greeted and assisted patients and visitors with inquiries.
- Answered and redirected phone calls professionally.
- Managed appointment bookings and updated patient records.
- Processed payments and maintained financial records.
Receptionist - Haven
(2022-03 - 2022-11)
- Provided front-desk support and welcomed guests upon arrival.
- Resolved customer complaints and provided accurate information.
- Answered phone calls, took bookings, and processed payments.
- Ensured reception areas were organised and well-presented.
Waiting Staff - Haven
(2021-04 - 2021-11)
- Delivered high-quality customer service in a fast-paced dining environment.
- Maintained cleanliness and hygiene in the dining area.
- Took orders, served food and beverages, and handled payments.
- Assisted in restocking and setting up for service.
Trainee Dental Nurse/Receptionist - Grapes Dental Surgery
(2018-08 - 2021-04)
- Assisted dentists in clinical procedures and patient care.
- Sterilised and prepared dental equipment for treatments.
- Managed patient records and scheduled appointments.
- Provided front-desk reception support, including payment processing.
Education
animal welfare and science level 2 - Kingston maurward (2925-09)
Pass - Ict course - Weymouth college (2025-07)
Level 1 & 2 - Childcare - Weymouth College
Level 2 - Health and Social Care - Weymouth College
English Language, English Literature, Maths, Physics, Chemistry, Biology, Drama, Dance, Food Technology - Budmouth Academy
