Bartender/Barback - Dirty Martini - London
(2023-10)
As a barback, I played a crucial supporting role in the efficient operation of a busy bar environment.
- Stock Management: Maintained and replenished bar inventory, including spirits, beer, wine, mixers, garnishes, glassware, and other supplies, ensuring bartenders had everything required for uninterrupted service.
- Bar Preparation: Set up the bar before opening, including arranging glassware, preparing garnishes, and restocking all necessary items.
- Customer Service Support: Assisted bartenders in serving drinks during peak hours, ensuring prompt and friendly service to customers.
- Cleanliness and Organization: Kept the bar area clean and organized throughout shifts by clearing empty glasses, wiping down surfaces, and disposing of waste, maintaining high hygiene standards.
- Equipment Handling: Operated and cleaned bar equipment, such as glass washers and ice machines, and ensured all tools were in good working order.
- Team Collaboration: Worked closely with bartenders and other staff to anticipate needs and maintain a smooth workflow, especially during busy periods and events.
- Compliance: Followed all health, safety, and licensing regulations, including responsible alcohol service.
- Consistently recognized for reliability, speed, and attention to detail.
- Helped reduce wait times and improve customer satisfaction during high-traffic events.
- Contributed to a positive team atmosphere and efficient bar operations.
Sales assistant - Footasylum - London
(2025-06 - 2025-09)
- Style the Full Fit: Ask great questions to understand the customer's vibe, pairing footwear with matching layers, accessories, and care kits.
- Master Product Knowledge: Become an expert on silhouettes, fabrics, and the technology behind top brands.
- Deliver VIP Service: Greet every customer with energy, making them feel welcome and helping them leave with a smile.
- Drive Sales: Collaborate with the team to hit store targets and elevate launch days and exclusive drops.
- Maintain the Floor: Keep the store visually appealing, clean, and fully stocked for the next "fit check".
Food Runner - one love caribbean restaurant
(2023-11 - 2024-01)
As a food runner i have to ensure that I am
- Coordinating with the kitchen: Communicate effectively with the kitchen staff to pick up food orders and ensure they're correctly prepared before delivering them to the appropriate tables.
- Timely delivery Ensure prompt and efficient delivery of dishes to the correct tables, verifying that the orders match what was requested.
- Quality check: Ensure that each dish is properly presented, garnished, and meets the restaurant's quality standards before placing it on the table
- Assisting servers: Collaborate with servers to manage any special requests or modifications to orders, and assist in clearing tables after customers have finished dining
- Communication: Maintain clear communication with the kitchen, servers, and management to ensure a smooth flow of service
- Attention to detail: Pay attention to specific details of orders, ensuring accuracy and precision in delivering the right meals to the right customers.
- Customer service: Be attentive and responsive to customer needs, addressing any concerns or questions they may have about their meal.
Catering staff - Winter Wonderland
(2023-11 - 2024-01)
As a Catering staff at Winter Wonderland I played a pivotal role in delivering an enjoyable and seamless experience for guests attending the event.
- Food preparation and service: Preparing and serving food and beverages in line with the event's theme and specific requirements. This could involve anything from hot chocolate and festive treats to various cuisines served at stalls or designated areas.
- Maintaining hygiene and quality: Ensuring high standards of hygiene, food safety, and presentation are upheld throughout the event. This involves proper handling, storage, and serving of food and drinks.
- Customer service: Interacting with guests in a friendly and professional manner, providing information about the menu items, and addressing any queries or concerns they might have.
- Setting up and dismantling: Assisting in the setup of catering stations, including arranging tables, decorations, and equipment. After the event, they might be involved in dismantling and cleaning up the catering areas.
- Team coordination: Collaborating with other staff members, such as servers, chefs, and event organizers, to ensure efficient operations and a smooth flow of service.
- Adherence to event policies: Following Winter Wonderland's guidelines and policies regarding food handling, safety measures, and event-specific protocols.
- Flexibility: Being adaptable to changing demands, such as fluctuating crowd sizes or menu adjustments, to ensure guests are served efficiently.
Receptionist - 456 hotels - Salford
(2021-08 - 2023-09)
Receptionist
- Welcomed and assisted visitors and clients with a friendly and professional attitude
- Managed incoming phone calls and directed them to the appropriate departments
- Scheduled and coordinated appointments and meetings
- Maintained a tidy and organized reception area
- Handled incoming and outgoing mail and deliveries
- Provided administrative support including data entry and filing
Front of House Staff - Eiytes kitchen - East London
(2023-05 - 2023-06)
- Instructed staff to keep waiting and dining areas clean and tidy to maintain exceptional industry reputation.
- Managed waiting list and communicated information to guests about availability of tables, providing exceptional customer service.
- Checked on guests throughout meals to determine guests needs, drink or food orders, complaints or changes required.
- Obtained sale total for shift from manager and reconciled amount sold wi cash and other credit slips on hand.
- Inspected restrooms periodically to enforce maintenance of cleanliness standards.
- Proactively engaged with guests to confirm satisfaction with service, foo and drinks.
- Reviewed and learnt menu changes to provide up-to-date information to guests and recommend dishes based on requirements.
- Communicated with kitchen staff regarding dietary requirements, wait times and product availability to expedite service during busy shifts.
Sales Assistant - Deichmann - London
(2022-07 - 2022-08)
- Delivered excellent customer service and product recommendations to drive sales.
- Processed cash and card transactions accurately during busy trading periods.
- Resolved customer enquiries and complaints professionally.
- Maintained attractive visual merchandising standards across the store.
- Received and organised stock deliveries efficiently.
- Assisted with opening and closing procedures, including cash reconciliation and store security
