Ana Diallo

Dedicated and experienced team leader with a strong work ethic. Skilled in building effective relationships with colleagues to enhance team performance. Aiming for a role that provides greater responsibilities and avenues for growth.

Housekeeping Operative PM at Sodexo (2025-10 – Present)

• Cleaned and sanitised various areas including restrooms, offices and communal spaces ensuring high standards of cleanliness were maintained.
• Operated cleaning machinery and equipment effectively to support thorough cleaning processes across facilities.
• Conducted regular inspections of assigned areas to identify cleaning needs and report maintenance issues promptly.

Housekeeping Attendant at Gonville hotel (2025-09 – 2025-10)

• Maintained cleanliness and organisation of guest rooms and public areas daily.
• Coordinated training for new housekeeping staff on efficient cleaning techniques and procedures.
• Designed efficient cleaning schedules to optimise productivity and enhance guest satisfaction.

Housekeeping Manager at Paris Marriot (2024-07 – 2025-07)

• Maintain cleanliness and upkeep of rooms, common areas, and offices.
• Execute opening and closing procedures for housekeeping service in accordance with internal guidelines.
• Allocate various work tasks based on customer requests
• Monitor stock levels.
• Oversee recovery of misplaced guest belongings.
• Communicate information to team.
• Maintains ongoing communication with all departments of hotel
• Uphold and enforce compliance with Marriott procedures.

Housekeeping Assistant at Sidney Sussex College Cambridge (2023-12 – 2024-05)

• Cleaned all communal areas, including kitchens, bathrooms, toilets, and sinks. Emptied kitchen bins to maintain hygiene standards.
• Enhance fire safety by ensuring fire doors remain propped open with wedges or fire extinguishers.
• Enhance energy efficiency through diligent closure of windows and optimal use of heating and lighting.
• Maintain regular updates on essential information regarding standards, policies, and procedures, particularly health and safety protocols.

Picking at Tesco Colleague UFC Cambridge (2023-11 – 2024-05)

• Ensuring clear aisles during replenishment or picking processes.
• Maintaining cleanliness, tidiness, and organisation while withdrawing any equipment needing cleaning from service.
• Following warehouse strategy, arranging items accordingly
• Maintaining cleanliness of picking trays, removing soiled trays from service for cleaning
• Guaranteeing item selection adheres to highest quality standards while maintaining optimal freshness dates.

Multi Skill Operative at ABM (2022-11 – 2023-09)

• Overseeing upkeep of platforms, escalators, and corridors while ensuring security of cleaning equipment
• Conducting cleaning responsibilities in various environments, comprising bin emptying, mopping, sweeping floors, and litter picking.
• Applying chemicals for maximum effectiveness in cleaning.
• Enhancing workload management autonomously with no oversight.
• Exhibit skill in functioning autonomously alongside contributing positively within team environment.

Team Leader at Remedy Kitchen (2021-09 – 2022-07)

• Clarified expectations and parameters of kitchen goals to ensure comprehensive understanding among all staff.
• Arrange stock and execute daily order placement.
• Monitoring quality of food preparation.
• Ensure assigned staff adheres to procedure regarding temperature.
• Motivated teams to surpass goals through consistent inspiration
• Cultivated open and professional relationships with team members to enhance effective issue resolution.
• Managed inventory control to ensure optimal stock levels and reduce waste.
• Oversees operations to guarantee adherence to relevant procedures and progress towards defined key performance indicator (KPI) targets.
• Implemented health and safety regulations through consistent monitoring of operations, effectively addressing rule breakers.

A-Levels in healthcare & Science – College, Gran tarajal, Canarias (2012-01 – 2013-01)

GCSEs in Health & Science – College, Gran tarajal, Canarias (2014-01 – 2016-01)