Shan Lee

I am an efficient, hardworking individual who will strive to do my best with anything that is assigned to me. I work well individually and as part of a team. Having worked in a variety of industries, I have gained excellent customer service and communication skills. I am very interested in learning new skills to improve myself and I am a fast learner and self motivated.

Housekeeper at Barton Hall and Spa (2025-10 – Present)

• I work on my own and as part of a team
• I clean the hotel rooms to a high standard, including; the beds, all surfaces, hoovering, mopping, replenishing biscuits and tea caddies, and also the bathroom
• As a team we work together to keep the hotel clean and tidy, by taking out the rubbish we collect, the glass bottles and the linen also.

Crew member at McDonalds (2024-04 – 2025-08)

• I worked as a team and on my own
• I worked with the tills, front of house, window 1, present, beverages, headset and lobby
• I served customers on a daily basis either face to face or through the headset
• I would take orders to the customers directly in the carpark
• I would listen and help with enquires or complaints customers may have

Cleaner at Premium support service ltd (2021-11 – 2023-07)

Cleaning Waitrose shop floor, staff canteen and toilets, Café and toilets, Deli and bakery and Shell petrol station.

• Clean Shop floor with mops, sweepers and machine.
• Clean the café with mops, hoover, sweepers and machine.
• Clean café toilets using mops, sprays and cloths, dusters, toilet cleaner, replenish soaps and toilet rolls.
• Clean deli and bakery using different mops and brush.
• Clean staff canteen using mops, hoover and sweepers.
• Clean the staff toilets using mops, sweepers, Sprays, cloths and toilet cleaner, replenish soaps and toilet rolls.
• Clean the petrol station by emptying bins, cleaning pumps and cleaning inside by sweeping, mopping, hoovering and cleaning the toilet with sprays, cloths and toilet cleaner, whilst replenishing soaps and toilet rolls

Carer at Lavender Support Services Ltd (2020-03 – 2021-06)

Part of a team of carers who visit people in their homes in need of support and help.

• Assisting washing and dressing, making food such as breakfast, lunch etc
• general cleaning duties around their home
• picking up prescriptions, administrating medication
• Chatting for company.

Support worker at Avens Ltd (2019-04 – 2020-04)

Support given to service users who suffer with all different disabilities and challenging behaviours.

• washing and dressing
• Assisted feeding and drinking and Entertaining
• general cleaning such as making beds and changing them
• washing clothes and putting away
• Managing behaviours.

Labeller at Urban Outfitters Inc. (2018-06 – 2018-08)

• checking stock was in good condition
• labelling all different items and objects
• packing and boxing, making sure products were right, reporting missing items and target meeting.

Cleaner at Mitie (2017-05 – 2018-06)

Cleaner of banks Lloyds and tsb

• Cleaned toilets, emptied bins, mopped floors
• wiped down desks and any surfaces
• hoovered
• Refilled toilet roll and soap and cleaned atms.

Picker and Packer/ Warehouse Operative at Recruitment and Employment Bureau (2016-12 – 2017-01)

• I would pick and pack stock
• general cleaning of work areas and the warehouse
• packing to a standard, picking products for customers.

NVQ Level 1 Diploma in hairdressing – Tresham College (2014 – 2016)

GCSE in English – Rushden Academy (2009 – 2014)

GCSE in Maths – Rushden Academy (2009 – 2014)

GCSE in Money Management – Rushden Academy (2009 – 2014)

BTEC in IT – Rushden Academy (2009 – 2014)

BTEC in Science – Rushden Academy (2009 – 2014)

BTEC in Sport – Rushden Academy (2009 – 2014)