
Anaiya Mohan
Front of House
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About
A dedicated law student currently studying at the University of Liverpool. A confident, articulate, and well-rounded individual with exceptional interpersonal skills and a proven ability to thrive in dynamic, fast-paced environments. Possessing a strong work ethic, adaptability and a natural aptitude for delivering outstanding customer service.
Experience
Front of House Lead at Trevor Arms, Gastro Pub, Hotel & Restaurant (2022-06 – 2025-09)
- Booking in rooms and checking out customers, taking customer orders, waiting tables, serving drinks, using the till for all transactions, online bookings, helping to organise parties & events, customer services and complaints.
Paralegal at Juris Matrix Solicitors (2022-06 – 2024)
- Reading and summarising Client File, arranging court and meeting dates with the Prison Service, Prison visit to take Statements and organise further investigations and follow up court appearances.
Seasonal Customer Service Advisor at Boots (2022-10 – 2023-01)
- Work undertaken: Merchandising, operating the cash register, customer services, stock replenishment, stock taking, picking and taking customer orders, meet & greet.
- Established warm and friendly rapport whilst interacting with customers.
- As I worked during the busy lead up to Christmas through to the new years period, I learnt how to work proficiently and effectively under pressure despite the stressful atmosphere.
Front of House - Runner/ Waitress at Pizza Express (2024-09 – 2026-09)
- Worked as part of 2 high-performing front-of-house teams in 2 busy, high-volume Pizza Express restaurants, delivering exceptional customer service in a fast-paced environment.
- Collaborated closely with colleagues to ensure smooth service during peak hours, maintaining clear communication and a positive team dynamic.
- Proactively upsold menu items, promotions and consistently contributed to increased sales and customer satisfaction.
- Also, demonstrated strong ability to stay calm and efficient under pressure, managing multiple tables and customer needs while upholding high service standards.
Teaching Assistant at Blackheath Montessori Centre (2025-07 – 2026-09)
- Assisted in preparing and maintaining a calm, structured learning environment and helped manage classroom routines, ensuring a safe, respectful and inclusive atmosphere for all students.
- Guided children through hands-on learning activities and practical life exercises, promoting cognitive, emotional and social development.
- Communicated effectively with colleagues to support student development and wellbeing.
Education
2nd Year Law student at The University of Liverpool.
A-levels in Business, Economics, Government and Politics – Chislehurst & Sidcup Grammar School (2025)
GCSE’s grade 7-9 in English Language, English Literature, Combined Science, History, Geography, Business Studies, Mathematics, Spanish – Farringtons School - Chislehurst (2023)