Service Delivery Lead / Operations Manager
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Scaling new heights of success with hard work & dedication and leaving a mark of excellence on every step in Global IT Infrastructure Projects & Operations with a company providing continuous learning and development opportunities in a fast paced and constantly evolving environment.
Let me give you a heads up on my profile. My previous Employer was HCL Technologies and i handled LinkedIn as the client.
Handling Service desk Operations was one of my expertise and i do have more than 5 years of experience in service desk.
Other Area of focus to handle and improve EMEA & APAC RIT performances / services by running Improvement projects.
Finding patterns via service now reports created played a big role in these improvements.
I think i can bring a lot to your company.I would like to speak to you more on my Job expertise if possible.
MG University - Btech in Electronics & Communication
