Andrew Owen

Results-driven Business Development Manager and Sales Professional with more than 25 years of experience in B2B sales, business development, account management, customer retention, and telecommunications. Proven track record of exceeding sales targets, developing profitable client relationships, and generating new business across telecoms, utilities, merchant services, broadband and waste management sectors. A highly self-motivated field sales specialist with extensive experience managing the entire sales cycle from prospecting and lead generation through to negotiation, closing and account growth.

Consistently recognised for delivering outstanding customer service while achieving and exceeding commercial objectives.

Territory Sales Manager - LIFECYCLE OILS

(2024-10 - 2025-07)

Managed a designated territory focused on acquiring new business within the hospitality sector.

• Conducted 100% cold-calling and field-based prospecting to generate new customer relationships.
• Developed partnerships with restaurants, takeaways, pubs, hotels and catering businesses.
• Negotiated contracts for the collection and purchase of used cooking oil, supporting sustainable energy production through conversion into fuel for power generation.
• Sold fresh cooking oil products to hospitality customers, creating additional revenue streams and strengthening long-term client relationships.
• Managed the full sales cycle from lead generation and appointment setting through to negotiation, close and account development.
• Built a strong pipeline of opportunities through proactive territory management and consistent new business activity.
• Regularly exceeded sales targets, achieving up to 200% of monthly target performance.
• Generated significant new business through cold-calling and self-generated leads.
• Successfully developed a portfolio of hospitality customers across the territory.
• Delivered strong revenue growth through both waste oil procurement and fresh oil sales.

Business Development Manager - ASH WASTE SERVICES (ASH GROUP)

(2023-03 - 2024-09)

• Generate new business opportunities across South Yorkshire through proactive prospecting and field-based sales activity.
• Develop relationships with commercial customers requiring waste management services.
• Successfully secured 15 new live customers during the first month after training, earning recognition for outstanding performance.
• Consistently build and maintain a healthy sales pipeline through targeted customer engagement.
• Work towards annual new customer acquisition targets while delivering excellent service levels.
• Achieved rapid sales success immediately after onboarding, securing 15 new customers within the first month.

Independent Field Sales Manager / Business Broker - WIN WIN CONSULTANTS

(2012-03 - 2023-02)

• Managed a portfolio of telecoms, broadband, mobile, utility and merchant service products for independent retailers and SMEs.
• Built long-term client relationships resulting in high retention and recurring revenue.
• Expanded service offering from telecommunications into energy, water and card payment solutions.
• Delivered consultative sales solutions tailored to customer business requirements.
• Developed a reputation for providing trusted advice rather than transactional selling.
• Successfully built a long-term self-employed sales business over 11 years.
• Created a complete "one-stop-shop" solution for independent retailers.
• Secured and retained hundreds of loyal business customers.

Business Development Manager - BERRY CONSULTANTS

(2008-10 - 2012-01)

• Sold telecommunications, broadband, mobile and data solutions to SMEs.
• Generated self-sourced appointments and managed full sales cycle activities.
• Achieved sales targets through effective territory and diary management.
• Built strong customer relationships leading to repeat sales opportunities.

Business Field Sales Executive - New Media & Print Advertising - BT RETAIL

(2008-02 - 2008-10)

• Generated new business through self-created sales appointments.
• Managed weekly field-based sales schedules.
• Consistently exceeded activity targets.
• Achieved sales conversion rates exceeding 60%.
• Delivered over 60% appointment-to-sale conversion rate.

Field Sales Executive (Self-Employed) - SKY DIGITAL & UNICOM

(2006-01 - 2008-02)

• Sold telecommunications products for major UK brands.
• Generated and converted leads through appointments, events and cold-calling activity.
• Won new business and increased revenues through account growth initiatives.

Business Customer Relations Executive - TELEWEST BROADBAND

(1999-01 - 2005-12)

• Managed customer retention and account recovery activity.
• Resolved service and billing concerns while retaining valuable customers.
• Generated additional revenue through upselling and cross-selling opportunities.
• Empowered to make commercial decisions to achieve customer satisfaction and retention goals.
• Consistently retained customers considering cancellation.
• Increased revenue through successful upselling of products and services.

B2B Telesales Advisor - BT SALES CALL CENTRE

(1998-01 - 1999-01)

• Maximised inbound and outbound sales opportunities.
• Regularly exceeded sales targets.
• Received multiple sales incentive awards for outstanding performance.
• Completed BT Sales Academy training.

GNVQ Level 2 - Sales & Marketing - Link Training (1995 - 1998)

Business Management - David Hall Partnerships (1995 - 1996)

GCSEs - Darfield Foulstone High School (1990 - 1995)