Andrew Shepherd
Reception Assistant
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About
My strengths are that I am very good at time management, teamwork and communication. I enjoy working with others, playing sports, and learning new skills. Keen to build confidence and gain experience in the world of work. I am currently on a supported internship at Northumbria University where I am gaining lots of new experiences and skills.
Experience
Reception Assistant - Ask4Help, Northumbria University - Northumbria University
(2026-02)
Responsibilities
- Using a scanner to scanning books to return or to collect.
- Resetting people student ID cards when they not working.
- Inputting data into a survey and spreadsheets.
- Communicate with students who need help with directions or othe problems.
- Showing people how to use a return and borrow on self service machine.
Reception Assistant - Students Union, Northumbria University - Northumbria University
(2025-10)
Responsibilities
- Inputting data onto spreadsheets.
- Using the binding machine.
- Greeting students and asking if they need help.
- Restocking the students food pantry.
- Sending and replying to emails.
Retail Assistant - Byker Shields Road
(2024-11 - 2025-01)
Responsibilities
- Serving customers.
- Hanging up clothes.
- Taking safety alarms off clothing.
Admin Assistant - Discovery Museum
(2023-09 - 2023-10)
Responsibilities
- Checking restricted areas in the museum.
- Making a presentation about the different artifacts to support learning.
- Supported with guided tours.
Laundry - Queen Elizabeth Hospital Gateshead - Gateshead
(2022-03 - 2022-07)
Responsibilities
- Delivering fresh bedding to different wards.
- Folding and organising the bedding to put onto the trolley.
- Collected dirty laundry to be cleaned.
Cafe Assistant - Cafe Beam in Byker Ouseburn farm - Byker Ouseburn
(2022-02 - 2022-03)
Responsibilities
- Serving customers.
- Using a till and Ipad for orders.
- Washing dishes.
- Cleaning the cafe and kitchen area.
- Handed out menus to customers.
Education
Newcastle City Learning Supported Internship at Northumbria University (2025-09 - 2026-07)
Newcastle City Learning, Westgate College (2023-09 - 2025-07)
Sir Charles Parsons School (2016-09 - 2023-07)
