Afeefah
Reception Assistant
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About
A hard-working young individual who is ready to face any challenges and will always have a solution to any problems big or small. Great communication skills can speak to anyone with ease and can deal with people of any kind no matter how they may react to the situation. Will always be straight forward and straight to the point and has a very flexible schedule and will always be available when needed.
At my current work I deal with people on a daily, some struggle to speak English so when approaching someone like that, it requires patience and a little trial and error and you will always leave the customer happy at the end because in a professional situation, the customer is always right no matter how ridiculous they may be.
Experience
Reception Assistant - Greenfields Medical Centre - Nottingham
(2024-12 - 2026-03)
Assisting people on queries and appointments at main reception
Contact Centre Worker - Office of the Public Guardian - Nottingham
(2024-02 - 2024-07)
Answering phones in the contact centre. Employed through agency (brookstreet)
Immigration Services Worker - Sopra Steria - Nottingham
(2023-11 - 2024-01)
Employed through agency (brookstreet)
In-store Worker - Dominos - 41d, E, Plains Rd, Mapperley, Nottingham, NG3 5JU
(2023-05 - 2024-04)
Volunteer Leader - 786 Scouts - Al Shifa Mosque, Nottingham, Hyson Green
Helped being the leader of the cub scouts for a couple months
Administrative Worker - ZK Accounts - 115 Radford Rd, Nottingham, NG7 5DU
(2021-02 - 2022-02)
- Admin work
- Answered Phone calls
- Arranged Meetings
- Draft tenancy agreement
- General Office Work
Education
Apprenticeship - Customer Practitioner Level 2 - MOL learn College (2024 - 2026)
Diploma - Conveyancing Level 4 - MOL learn College (2020 - 2021)
GCSEs - Arnold Hill Academy (2015-09 - 2020-03)
