Andy Moorcroft
Shop Manager
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About
I pride myself in delivering exemplary service in every role I have undertaken. I enjoy working as part of a team as well as individually using my own initiative where the situation allows. I also enjoy challenges, and I endeavour to deliver excellent customer service, but I can seek support where necessary from colleagues.
I currently work for Kington Farm Supplies, I have adapted my previous mechanical engineering skills to my working environment, being able to offer first line repair where possible.
Experience
Shop Manager at Kington Farm Supplies (2024-12 – Present)
From January 2026 I have been in the role of Shop Manager, with the additional responsibilities of managing daily staff availability and holiday requests, working in alongside our HR department and electronic HR platform. Responsible for overseeing stock levels are maintained and requested through our Purchasing Department. Reporting of sales figures, propositioning of ideas and requests to Directors via quarterly meetings.
Monitoring and ensuring Health and Safety Policies are maintained and adhered to and where necessary liaising with our Health and Safety Advisor for advice and clarification. Dealing with customer enquiries and requests daily. Responsible for retail and yard stock levels, the ordering of equipment spares and parts, warranty activation and claims for Stihl, Stiga and associated products, delivery and handovers to customers of purchased products.
Overseeing and working as part of a small team of engineers to prioritize repairs.
Branch Manager; Plant and Tool Hire Desk Controller; Plant Mechanic/Fitter at Arrow Plant and Tool Hire (2003-09 – 2024-12)
- Sept 2003: Plant Mechanic/Fitter - Preparation of equipment prior to hiring with a focus on safety, servicing and preventative maintenance, and when required, delivery and collection of equipment to customer locations.
- April 2007: Plant and Tool Hire Desk Controller – First point of customer contact when taking bookings, off-hires and general enquiries. Retail stock control and ensuring day takings correct.
- June 2008: Branch Manager- Responsible for hire contracts, transport planning, staff rostering and annual leave, monthly account totals, stock ordering and requests.
Hot press operative at Technical Rubber Products (Sealing Solutions) (2002-11 – 2003-09)
Producing industrial gaskets.
Soldier and Class 1 Mechanic Inspector/Engineer at British Army – Royal Electrical and Mechanical Engineers (1992-06 – 2002-10)
Achieving the rank of Lance Corporal. Roles involved both workshop, field repair and inspections to various tracked, armoured and wheeled vehicles at home and while deployed on operations.
Education
– School of Electrical and Mechanical Engineering (1993-04)