Anhar Miah
Duty Manager
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About
I am a self-reliant, enthusiastic individual who has a diverse range of skills and experience. I am multilingual, I am motivated and hard working and enjoy learning new skills. I have skills in management and customer services, security, care work and property management and have the capability to remain calm and focused under stressful situations and when dealing with difficult people.
I enjoy working as part of a team and independently. I am able to prioritise and problem solve effectively. I am friendly, approachable and compassionate and have the aptness to be firm when required.
Experience
Duty Manager at Premier Inn (2024-09 – Present)
- Customer service, team management, supervising and delegating
- Ensuring guest satisfaction, handling guest complaints
- Handling reservations, check-ins, check-outs
Manager at Godfather, (Leeds) LTD (2012-02 – 2024-08)
- Customer service manager, stock management, marketing and distribution
Manager, Security at Dil (2005-04 – 2012-01)
- Customer service, head of security of business and building
Manager at Elachi (1998-09 – 2005-03)
- Customer service manager, stock management, marketing and distribution
Care work, Home care work at Self-employed (2009-01 – Present)
Cared for my disabled father who was catheterised and had type 2 diabetes, which required insulin until he passed away in 2013. I currently care for my mum who is elderly and requires less care, I also care for my teenage nephew who has behavioral and vulnerability issues and is undergoing a diagnosis for ADHD.
Property Management, Private rentals at Self-employed (2016-01 – Present)
I currently manage the private rentals of properties owned by friends and family.
Education
B-Tech in Information Technology – Thomas Danby College, Leeds (1996-09 – 1998-07)
G.C.S.E – Primrose High School (1990-09 – 1996-07)
