Samuel Ashby

Experienced live events professional with a background spanning venue operations, event management, production coordination and artist liaison across busy entertainment venues. Experienced leading operational delivery, coordinating cross functional teams and working closely with promoters, artists and management teams to deliver safe, successful live events. Highly organised, calm under pressure and passionate about live entertainment, with a proven ability to manage multiple priorities in fast-paced environments.

Duty Manager - The Clapham Grand - London

(2020-12 - 2026-04)

• Led operational delivery for concerts, club nights, comedy shows, screenings and private hires within a 1,200-capacity live entertainment venue.
• Coordinated event delivery between technical, security, front-of-house, bar and production teams to ensure smooth show execution.
• Acted as a key point of contact for promoters, artists, management teams and external contractors throughout event planning and live event delivery.
• Managed health & safety compliance, incident response and operational decision making during live events.
• Coordinated contractors and suppliers to ensure events were delivered safely, efficiently and to schedule.
• Acted as a primary point of contact for external clients and promoters, maintaining strong working relationships throughout event lifecycles.
• Coordinated information flow between venue departments to ensure accurate communication and smooth event execution.

Box Office Manager - O2 Academy Oxford - Oxford

(2018-11 - 2020-01)

• Managed all ticketing and box office operations for a busy live music venue hosting national and international touring acts.
• Worked directly with promoters, agents, and management teams to coordinate ticket allocations, event preparation, guest lists, and customer communications.
• Supervised and trained box office staff while managing departmental rotas and customer service standards.
• Assisted with overseas box office collections at Reading Festival in partnership with Ticketmaster.

Production Assistant - Rodeax Films - Oxford

(2015 - 2018)

• Assisted across multiple areas of production including filming, editing, scheduling, and project coordination.