Aniza

Customer-focused and proactive individual with hands-on experience in customer service and retail environments. Skilled at handling inquiries efficiently, problem solving and providing a positive customer experience. Confident communicator with adaptability, a strong work ethic and the ability to thrive in team-oriented settings.

Sales assistant - Sainsbury's

(2025-11 - 2025-12)

• Delivered excellent customer service to over 100+ customers per shift, resolving queries efficiently and supporting a positive in-store experience.
• Managed new stock deliveries, organising and restocking shelves - ensuring exact placement and reducing restocking time by 20%.
• Maintained clean, well-presented aisles and supported stock rotation, contributing to compliance with health and safety standard.

Retail volunteer - Barnardo's

(2025-08 - 2025-10)

• Provided friendly and efficient service to 50+ customers daily, boosting customer satisfaction and repeat visits.
• Processed donations and priced items accurately whilst maintaining shop floor standards and replenished shelves, contributing to smooth daily operations.
• Supported promotional campaigns by engaging with customers and increasing awareness of Barnardo's fundraising efforts.

Kitchen team member - Sahara Takeaway

(2025-01 - 2025-03)

• Worked in a fast-paced kitchen and front of house team, delivering quality food whilst processing accurate orders and payments.
• Served food for 60+ customers per shift, ensuring speed, accuracy and consistency.
• Collaborated with the team to reduce order wait times by approximately 10%.

A-level - Maths, Economics, Accounting - Ashton Sixth Form College (2025 - 2027)

GCSE - Fairfield High School for Girls (2020 - 2025)