Administration Assistant - GFM (Grosvenor Facilities Management)
(2025-06)
- Managing administrative tasks, correspondence, reports, and database management
- Assisting with financial administration including invoices, purchase orders, and records keeping
Operations Manager - Harrods International
(2024-09 - 2025-02)
- Monitor day-to-day operations, ensuring efficiency and compliance with company policies
- Oversee inventory levels, Managed budgets, schedules, and team performance to meet business objectives
- Improve systems and workflows for efficiency
Assistant Manager - Harrods International - Heathrow Terminal 4
(2021-12 - 2024-09)
- Successfully managed day-to-day operations of four boutiques with up to 30 employees
- Coached and trained staff
- Maintained sales reports, cash office duties, and staff schedules
- Ensured visually appealing merchandising and efficient stock management
Supervisor / Sales Specialist - Harrods International - Heathrow Terminals 2, 3, 4 & 5
(2017-04 - 2021-12)
- Responsible for opening/closing the store and supervising up to 15 staff members
- Oversaw cash handling, reports, and day-to-day smooth store operations
- Resolving inquiries and complaints effectively
- Trained staff on company policy and product knowledge
Sales Assistant - Sunglass Hut - Heathrow Airport
(2015-08 - 2017)
- Assisted customers with purchases, stock control
Assistant Manager - ICEBLU - New Kings Road, London
(2011 - 2017)
- Managed daily boutique operations including sales, staff, stock merchandising
- Recruiting, training and appraised staff, managing budgets and financial records
- Supported buying trips to France and Italy for seasonal stock selection