Anna Grefkowicz

Working alongside and collaborating with the Sales team, maintaining a high standard of display in the showroom, assisting, and advising clients in the showroom, suggesting, and initiating new ideas and procedures. I independently manage the Samples Department, handling all aspects of order processing. This includes taking client orders through internal sales, external sales, and customer service, and preparing orders according to specifications.

I effectively organize and prioritize tasks to meet a high-volume, fast-paced environment, ensuring timely and accurate delivery while maintaining quality control.

Creative Display Assistant - Trimline Group

(2022-03)

Working alongside and collaborating with the Sales team, maintaining a high standard of display in the showroom, assisting, and advising clients in the showroom, suggesting, and initiating new ideas and procedures. I independently manage the Samples Department, handling all aspects of order processing. This includes taking client orders through internal sales, external sales, and customer service, and preparing orders according to specifications.

I effectively organize and prioritize tasks to meet a high-volume, fast-paced environment, ensuring timely and accurate delivery while maintaining quality control.

Support Worker - Macadamia Support

(2021-07 - 2021-09)

Providing support accordingly to care plans to individuals with complex psychological needs.

Playworker (placement) - Yorda Adventures

(2021-03 - 2021-05)

Supporting children and young adults suffering from severe learning difficulties.

Prison Officer - HMP Brixton NOMS

(2018-11 - 2020-09)

• I was part of a key-working scheme, delivering 1:1 weekly session, supporting prisoners close to their release with any problems they may have and signpost if needed.
• Looking after mental well-being of prisoners by investigating the issues and looking for solutions
• Working as part of multi-disciplinary team
• Answering enquiries
• Controlling disorderly behaviour
• Providing appropriate care and support for vulnerable prisoners and those at risk of self-harm
• Maintaining safety of prisoners, staff and general public
• Reporting findings and completing documents
• Operating on prison computer system

Various Customer Service jobs

(2017-07 - 2018-11)

Various Customer Service jobs performed whilst studying.

Healthcare assistant - Fairlie House Nursing Home

(2009-11 - 2017-07)

Providing personal hygiene, mental stimulation, and general well-being, measuring and recording vital signs, PEG care, reporting on a patients' condition, providing tracheostomy care, suction, assisting with catheter change, witnessing, and recording CD drugs' stock, connecting PEG feed, administrating oxygen and ambu bag, basic knowledge of ventilators, assisting with wheelchair assessment, applying splints, assisting patients with any occupational, physiotherapy and recreational activities.

MSc - Clinical Application of Psychology - Kingston University (2020 - 2022)

BSc (Honours) - Psychology - University of Greenwich (2016 - 2018)

GCSA Advanced level - Secondary School (1996 - 2000)

N/SVQ level 3 standard - Finance and Accounting