Anna Semeiko

Hi All! My name is Anna Semeiko and I would be happy if my CV was taken into consideration. I have acquired previous experience of working in Ukraine, UAE and UK. Got insight into different types of businesses, mostly involved into commercial support, administrative, operations and financial analysis activities.

I am currently holding a position of Operations Support Executive in Rowan Group, Manchester. For the time being here I have successfully rolled out new client system, conducted training sessions, improved key business metrics, set up sector planning, accelerated best practice case studies, facilitated weekly reporting routine.

Would love to hear about new job opportunities in IT sector.

Thanks.

Best Regards,

Anna Semeiko

July 2022 -- recent

Rowan Group Manchester

Operations Support Executive

• The lead of an integration process between Investor and Rowan Group. Managing dialogue and processes between the company and Investor to insure all items of integration are satisfactorily incorporated;
• Handling the overall process and timing for integration activities, conducting regular team meetings, monitoring status and driving proactive escalation/resolution of issues and dependencies all across the integration process;
• Implemented new CRM (Dynamics 365): migrated and integrated data, conducted team trainings and onboarding, built in automations and integrations, developed a feedback process for continuous improvement;
• Working closely with a software development team, gathering response from the senior stakeholders;
• Writing user stories;
• Managing qualitative and quantitative research projects, delivering research results and reporting of findings;
• Established clear OKRs that are backed up by data;
• Leading and executing rigorous, strategic, quantitative, and qualitative analysis using PowerBI and Excel spreadsheets (CRM, KPIs, business forecasting reports);
• B2B Market Research using Pitchbook and Beauhurst; 
• Performing daily, weekly and monthly reviews, process mapping and data analyses of current processes using operational metrics and reports; communicating the financial and operational impact of any changes; 
• Working with internal stakeholders to formulate, articulate and implement company strategical plans, making relevant recommendations; 
• Driving marketing activities (contributing ideas to marketing campaigns, assisting in planning events, helping to organise market research)

August 2021 -- July 2022 

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH Dnipro

Administrative Assistant

• Organisation of various types of activities (online/offline) in the field of SME Promotion in Eastern Ukraine, including participant management and logistics;
• Keeping track of events' finances, including preparation of service requests; 
• Pre-checking of events' invoices, financial documentation, list of participants, technical reports, tender documentation; 
• Supporting project with procurement requests;
• Accurate entry of data of the respective events in Eastern Ukraine into the Data management infrastructure (DMI) according to guidelines;
• Documents' reception, management, filing, translation into English

November 2019 -- May 2021 

Coca-Cola HBC Ukraine Kyiv 

Personal Assistant to General Manager and CFO

• Providing a comprehensive and fully confidential secretarial and personal assistance service to the CEO & CFO and ensuring efficient administrative support to the Chief Executive and directors;
• Planning and managing of complex travel arrangements and itineraries for CEO and directors;
• Scheduling external and internal meetings, organising project meetings (including kick-offs, progress updates, case reviews, conferences, forums) and arranging rooms/catering as required;
• Ensuring that all administrative duties, documentation, reports are completed accurately and submitted within required deadlines. Dealing effectively with correspondence;
• Setting meeting agendas, attending meetings with the CEO & CFO and actioning following up points when required;
• Dealing closely with HR, PR, Legal and Financial departments to ensure the daily operations are running in a smooth manner; 
• Reacting quickly to unanticipated changes in priority and communicating with those affected in a timely manner;
• Undertaking research for the CEO related to business planning, operational activities, briefing papers and presentations as required.

Dec 2017 -- Jul 2019

Al Futtaim -- “BCBG MAXAZRIA Dubai 

Store manager

• Ensuring the provision of the highest standards of customer service at all points in the shopping experience and in accordance with luxury brand requirements;
• Proficient in using SAP system;
• Managing team of 5-12 people (depends on location);
• The effective communication of sales plans and targets to the Store/Department team, managing performance, ensuring the highest levels of performance and the achievement, or exceeding, of sales targets;
• Team coaching, motivation and development, training new employees.

Oct 2013 -- Oct 2017

AZADEA Group -- “Promod” Dubai

Assistant Store Manager

• Duties include greeting customers, serving them efficiently and courteously on the shop floor, in the changing rooms and/or at the cash register; observing team in order to follow the highest standards of 
• Assigning routine and non-routine tasks and duties to Sales Associates, Cashiers and Coordinators, resulting in activities being completed in the most efficient and effective manner;
• Assisting and supporting the Store Manager in placing product orders and maintaining inventories in order to ensure effective stock management;
• Observing and preventing security risks;

Oles Honchar Dnipro National University Sep 2006 – Jun 2010 Bachelor’s degree in “Business Economics”

Oles Honchar Dnipro National University Sep 2010 – Jun 2011 Specialist degree in “Banking management”