Annika Melrose
Commercial & Administrative Professional | Sales, Client Relations & Communication
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About
Results-driven account manager with experience spanning B2B sales, hospitality supervision, and medical writing. Consistently top-performing in high-volume sales environments with strong multi-stakeholder coordination skills. Adept at managing complex workflows, client accounts, and cross-functional communication.
Experience
Internal Account Manager - Internal Sales
(2025-09 - 2026-01)
- Consistently ranked highest for daily and weekly sales volume across the internal sales team
- Managed a diverse client portfolio — handling quotes, orders, and queries with speed and professionalism
- Coordinated seamlessly across clients, suppliers, accounts, warehouse, and logistics to drive smooth operations
Morning Supervisor - Kings Arms Hotel - Melrose, UK
(2024-07 - 2025-07)
- Supervised morning operations including bookings, payments, and stock management for a busy hotel
- Served as primary point of contact for staff and guests, resolving issues with professionalism and efficiency
- Delivered clear, empathetic communication across in-person and phone-based customer interactions
Medical Writer Intern - Klarity - Remote, UK
(2024-05 - 2024-06)
- Authored and published a lay-language article on post-natal anxiety, synthesising peer-reviewed research
- Demonstrated adaptability and professionalism working within a virtual editorial team at Klarity
- Applied degree-level analytical skills to distil complex medical content into accessible, accurate writing
Education
BSc - Neuroscience - University of Exeter (2021-09 - 2024-07)
A-Levels - Biology, History, Psychology - St. Andrew's International High School (2014-09 - 2021-07)
