Mary Cummings
Restaurant Manager
Talent
London, Greater LondonMember since January 2, 2024
Restaurant ManagerStrategic prospecting for UHNW clientsUpselling & cross-selling luxury servicesBuilding trust with high-net-worth individualsExceptional interpersonal & emotional intelligenceDiscretion & confidentiality in client interactionsIdentifying client pain points & providing solutionsUnderstanding of high-net-worth client expectations
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Restaurant ManagerStrategic prospecting for UHNW clientsUpselling & cross-selling luxury servicesBuilding trust with high-net-worth individualsExceptional interpersonal & emotional intelligence
About
Hello! I’m Mary, an American girl living in London!
Experience
Luxury Wellness Consultant & Recruiter- UHNW & VVIP Clients - Aura Privé Wellness
(2019-06)
- I deliver personalized services to ultra-high-net-worth & high-profile clients in private & luxury environments
- I recruit & place massage therapists for elite clients in the UK & Middle East, negotiating contracts & ensuring client satisfaction
- Built strong long-term client relationships through trust, discretion, & attentive communication
- Assess my clients needs & tailor their experiences to meet individual expectations
- I manage logistics, contracts, & follow-up for placements across international markets
Reception Manager - City Social London UK
(2016-02 - 2019-06)
Served as the first point of contact for high-value clientele in a Michelin Star dining environment.
- Managed reservations, guest relations, & customer requests in a fast-paced luxury setting.
- Communicated effectively with guests & staff to ensure seamless service experiences
- Maintained professionalism & discretion with VIP & celebrity guests.
Education
Diploma - Massage Therapy - Bodyworks Massage Institute (2012 - 2014)
Skills
Restaurant Manager