Arooj Majid

Motivated, ambitious and confident school leaver with strong communication, leadership and customer service skills, supported by practical experience in IT support, catering, social media and large-scale events.

As Senior

Leader, I have developed confidence, responsibility and the ability to work positively with others. I am passionate about building a career in teaching and hope to bring patience, creativity, organisation and a genuine desire to support and inspire others.

Customer Relations & Events Assistant - Manor Marquee, Islamabad - Islamabad

(2026-06 - 2026-08)

• Supported customer relations and assisted guests throughout the wedding planning and booking process.
• Worked alongside décor and events teams to help deliver customers' individual requirements for their special day.
• Assisted with large-scale weddings and events catering for up to 1,000 guests.
• Developed strong communication, organisation and teamwork skills in a fast-paced environment.

Catering, Social Media & Customer Service Assistant - Family Catering Business

(2024 - 2026)

• Progressed from assisting with breakfast orders to supporting dinners, private parties, catered events and charity functions.
• Took customer orders and communicated requirements accurately to the catering team.
• Promoted food and catering services through social media and created engaging daily menus and promotional content.
• Built practical skills in customer service, organisation, teamwork and working under pressure.

IT Support Work Experience - Agilisys

(2025-06 - 2025-06)

• Answered telephone calls from staff experiencing IT-related issues and communicated professionally throughout each enquiry.
• Assisted with identifying problems and supporting the resolution of technical queries.
• Developed problem-solving, active listening and professional communication skills while working in a real workplace environment.

GCSEs - Maths, English Language, English Literature, Science, Geography, Religious Studies, Hospitality & Catering, French - Oulder Hill Leadership Academy

Senior Leader - Leadership & Student Support - Oulder Hill Leadership Academy