Asma Anjum

Friendly and reliable customer service professional with experience in hospitality, front-of-house service, and beverage preparation. Skilled in preparing high-quality coffee, fresh juices, and smoothies in fast-paced environments. Strong communication skills with a proven ability to deliver excellent customer service while maintaining high hygiene and safety standards. A positive team player committed to creating a welcoming customer experience.

Front of House Staff - Smoke and Pepper Restaurant - London

(2025-06 - 2026-01)

• Welcomed and served customers in a busy restaurant environment.
• Took accurate food and drink orders using POS systems.
• Prepared smoothies and cold beverages.
• Maintained cleanliness of dining and service areas.
• Handled customer queries professionally and efficiently.

Team Member (Barista & Juice Maker) - Crush Fit & Juice Bar - London

(2024-04 - 2025-06)

• Prepared coffee, fresh juices, and smoothies to company standards.
• Operated espresso machines and maintained equipment.
• Followed food safety and hygiene regulations.
• Delivered fast and friendly customer service during peak hours.

Customer Service Assistant - Honda - Kalaburagi, India

(2023-01 - 2024-02)

• Managed customer inquiries and service appointments.
• Resolved complaints and escalated complex issues when required.
• Maintained accurate customer records and documentation.
• Built strong customer relationships to improve satisfaction and loyalty.

BSc (Hons) - Nutrition and Food Management - University of West London (2024-02)

12th Standard - Science - Gulbarga Girls College, India