Atchara Grogan

Reliable and hardworking individual with experience in customer service and production roles. Strong attention to detail, organisation, and teamwork in fast-paced environments. Able to follow instructions carefully and work efficiently as part of a team. Fluent in English and Thai, and willing to develop professionally while contributing positively to any role.

Front of the house team member at Tiger Rock Restaurant (2021-08 – 2026-04)

Provided friendly and professional customer service in a busy restaurant environment. Worked closely with team members and kitchen staff to ensure smooth service.

• Took food and drink orders accurately and processed payments
• Explained the tapas-style dining concept and menu items clearly to customers
• Checked for customer food allergies and communicated dietary requirements to kitchen staff
• Prepared drinks and assisted with food service
• Maintained a clean and organised dining environment

Food production operative at Zorba Delicacies (Zorba Foods) (2021-04 – 2021-07)

Worked as part of a team in a fast-paced food production environment.

• Assembled mixed dip selections according to specific retailer requirements (e.g., different combinations for supermarkets)
• Selected pre-packed dips and combined them into correct product sets for distribution
• Checked expiry dates and ensured correct stock rotation before packaging

Production Operative / Data Assistant (Temporary Office Role) at APT-ICC Ltd (2020-04 – 2020-09)

Temporary role involving both production and administrative tasks.

• Bottled hand sanitiser and cleaning products in a fast-paced production environment
• Assisted with product assembly and packaging for distribution
• Organised completed orders onto the correct pallets for shipment
• Maintained cleanliness and hygiene standards within the production area
• Followed workplace safety procedures and production guidelines
• Used different packaging and boxes depending on retailer specifications (e.g., supermarket orders)
• Retrieved stock using large trolleys and organised products efficiently
• Packed products accurately into boxes ready for shipment
• Followed strict hygiene, safety, and quality control procedures
• Wore required PPE including high-visibility clothing and safety shoes
• Collected and organised data for internal records
• Managed and updated constituency councillor contact information
• Assisted with administrative tasks and maintaining organised databases

MPharm in Pharmacy – Liverpool John Moores University (2021-09 – 2024-08)

BTEC Level 3 Extended Diploma in Applied Science – Merthyr Tydfil College (2019-09 – 2021-08)

GCSE in General Education – Holy Family Catholic High School (2014-09 – 2019-07)