Atta Alam
Customer service
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About
I’d like to provide my services to a company who require a strong addition to the team.
Experience
EXPERIENCE
HMO Properties – Voluntary Experience, Duration: 3 Months o Facilitated the allocation of rent to landlords and managed rent collection from tenants.
o Systematically organised company files to improve efficiency and accessibility.
o Handled inquiries via telephone, providing information on property sales, purchases, and rentals.
Five Guys – Crew Member, September 2021 – January 2023
o Collaborated within a 25-member team, enhancing interpersonal and communication skills.
o Developed strong teamwork abilities and contributed to a cohesive working environment.
o Demonstrated effective time management and maintained high levels of customer satisfaction under pressure.
Maiwand Martial Arts – Assistant MMA Instructor, September 2018 – June 2021
- Instructed self-defense classes for men and led group and individual sessions for children.
- Organised weekly practice sessions to reinforce students’ skills.
- Evaluated student performance, administering belt tests and providing feedback.
- Provided philosophical insights into martial arts theory and conducted personalised one-on-one sessions for dedicated students.
Amazon – Warehouse Associate
- Accurately picked and packed goods for delivery, ensuring quality and efficiency.
- Cultivated strong communication and teamwork skills, contributing to a collaborative work environment.
Telesales Representative
- Generated and qualified leads through strategic cold calling.
- Delivered persuasive sales presentations and product demonstrations via phone and online platforms.
- Successfully closed sales and consistently met or exceeded monthly targets.
- Collaborated with affiliate sales teams to optimise lead generation and cross-sales opportunities. and online platforms.
Education
The Crest Academy, Neasden
2015 – 2020
- 11 GCSEs A*-C, including Mathematics and English.
London Academy, Edgware
2020 – 2022
- A levels: Mathematics, English, Economics
Grades: C,C,C