Ava Branton

Motivated, reliable and adaptable BA Media Production student graduating in November 2026, with experience across customer service, retail, hospitality, sports coaching and creative media production. Friendly and approachable individual with strong communication, teamwork and organisational skills. Developed strong leadership skills as Captain of Harrogate Town Women's U23S and through coaching young football players.

Through Media

Production degree, developed creativity, attention to detail and practical problem-solving skills through photography, cinematography, digital content and short film production.

Retail Assistant - Shared Earth - York

(2024-08)

Deliver friendly and informative customer service within an ethical and sustainable retail environment.

• Operate the till accurately and efficiently, handling cash and card transactions.
• Assist with stock management, inventory checks and store deliveries.
• Take the initiative to create and maintain attractive shelf displays to enhance the customer experience.
• Use creativity and attention to detail when organising visual product displays.
• Communicate product information and Fairtrade principles to customers.
• Collaborate effectively with colleagues to support store goals and maintain a positive and welcoming environment.

Seasonal Team Member - York Maze - York

(2023-06 - 2023-09)

• Supervised visitor attractions and clearly communicated company safety procedures to customers.
• Helped create a positive, enjoyable and memorable experience for children and adults.
• Assisted visitors throughout the attraction and responded to customer questions in a friendly and approachable manner.
• Patrolled the maze and provided guidance and assistance to visitors when required.
• Maintained high standards of cleanliness and presentation throughout the park.
• Worked effectively as part of a team within a busy seasonal visitor attraction.

Crew Member - McDonald's - Monks Cross, York

(2021-06 - 2023-06)

• Worked efficiently within a fast-paced and high-pressure customer service environment.
• Communicated confidently with a wide range of customers and colleagues.
• Responded to customer queries and provided friendly and helpful assistance.
• Managed multiple tasks effectively during busy periods and peak service hours.
• Developed strong teamwork skills while maintaining positive professional relationships with colleagues.
• Demonstrated reliability, adaptability and the ability to remain calm under pressure.
• Contributed to delivering an efficient and positive customer experience.

Work Experience - Adams House B&B - Fulford, York

(2019-04 - 2019-05)

• Prepared the dining room and ensured food and service areas were fully stocked.
• Welcomed guests and provided friendly and attentive customer service.
• Took breakfast orders and communicated accurately with the kitchen.
• Cleared and prepared dining areas for incoming guests.
• Cleaned and prepared guest rooms to a high standard.
• Assisted with deliveries and general daily tasks.
• Responded to guest requests and helped create a comfortable and welcoming environment.

BA - Media Production - York St John University (2023-09 - 2026-11)

BTEC Level 3 - Sports Coaching - York College (2020-09 - 2022-06)

GCSE - General Education - Archbishop Holgate's School (2015-09 - 2020-06)