Ayden

Greeted and assisted customers on the shop floor, providing detailed product information to support purchasing decisions. Maintained store presentation by organising and refreshing product displays to uphold brand standards and visual appeal. Supported team members during peak holiday periods by assisting with queue management and high-volume customer interactions.

Christmas Temporary Customer Assistant - Marks & Spencer - Reading

(2025-10 - 2025-12)

• Greeted and assisted customers on the shop floor, providing detailed product information to support purchasing decisions.
• Maintained store presentation by organising and refreshing product displays to uphold brand standards and visual appeal.
• Supported team members during peak holiday periods by assisting with queue management and high-volume customer interactions.
• Helped manage stock on the sales floor by replenishing shelves and ensuring products were available and correctly faced.

Volunteer General Assistant - Crowne Plaza Hotel - Reading

Gained experience in hospitality teamwork and operations.

• Assisted hospitality staff with day-to-day operational tasks to maintain smooth service delivery.
• Prepared and supported event and service setups to ensure hospitality teams could operate efficiently.
• Provided basic guest assistance, responding to requests and enquiries to maintain a positive guest experience.
• Maintained cleanliness and organisation across work areas to meet hotel operational and hygiene standards.

Mechanical & Workshop Assistant - Falcon Motors

• Performed multi-point safety inspections, identifying and reporting worn components such as brake pads, belts, and hoses to senior technicians.
• Operated professional shop equipment including hydraulic lifts, pneumatic tools, and tire mounting/balancing machines to support vehicle servicing.
• Maintained a clean and hazard-free workspace by promptly managing oil spills and keeping bays organised for optimal workflow.
• Handled inventory and parts management by checking in deliveries against invoices and preparing correct components for scheduled repairs.
• Managed hazardous waste disposal in line with environmental and safety protocols for waste oil, coolants, and batteries.
• Assisted senior mechanics with complex repairs by providing tool support and staging vehicles to help meet daily deadlines.
• Communicated technical findings clearly to service advisors to assist in producing accurate repair estimates for customers.
• Completed final inspections on all work, verifying torque specifications and resetting maintenance lights to ensure precision and safety.

GCSE qualifications