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Ayman Waheed

Ayman Waheed

Undergraduate Student

Talent
LeedsMember since August 24, 2026
Customer serviceOrganisationHard-workingStakeholder supportDelivery supportCustomer Service Advisor
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Customer serviceOrganisationHard-workingStakeholder supportDelivery support

About

I am a hard-working and driven individual and I enjoy learning new skills and knowledge. The progress I have made during my education has been due to my hard work and proactive nature. I have the resilience to overcome many challenges and I am always punctual with my attendance.

Outside of my studies, I have a wealth of experience with voluntary work through my volunteering with British Heart Foundation for nearly 2 years. I am passionate about retail and developing skills in excellent customer service. At the British Heart Foundation Dewsbury branch, I have worked in both customer and non-customer facing roles working with volunteers and staff.

My role involves stock organisation, serving customers at the till and preparing stock to be displayed. During high school, I assisted with school open days which developed my communication skills because I guided and interacted with parents and children. As part of the BTEC Level 3 Foundation Diploma in Business, I have taken part in organising a fundraising event where I acted as team leader as part of a small team of four and developed my leadership and problem solving skills.

Experience

Volunteer at British Heart Foundation (2023-08 – Present)

  • Regular voluntary work at the BHF shop
  • Developed skills in teamwork, communication and organisation
  • Both customer and non-customer facing roles with experience in stock preparation, stock organisation, serving customers
  • Received till-training and regularly serve customers at the till
  • Received the Volunteer of the Year 2025 Area Nominee award
  • Taken part in the fundraising campaigns with the most amount raised by my participation

Customer Service Operative at Viz Beds (2023-07-10 – 2023-07-14)

  • Office administrator
  • Route planner

Education

BA in Business Management – Leeds Trinity University (2025-09)

Business Management trade programme – Leeds Trinity University (2026-04 – 2026-04)

Global Majority Leadership Programme – Leeds Trinity University (2026-01 – 2026-05)

BTEC Level 3 Foundation Diploma in Business – Leeds City College Printworks Campus (2024-09 – 2025-06)

A-levels in Business, Sociology and Psychology – Mirfield College (2022-09 – 2024-06)

GCSE – Batley Grammar School (2017-09 – 2022-06)

Skills

Undergraduate Student

Reviews

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