Barbara Okoro

Dedicated and highly organised SEN professional with strong experience supporting children and young people with autism and complex needs, alongside a solid background in administrative and client-facing roles within care services. Skilled in EHCP processes, annual reviews, multi-agency collaboration, and maintaining accurate records. Experienced in liaising with families, professionals, and local authorities, ensuring high-quality, person-centred support and efficient service delivery.

Calm, reliable, and detail-oriented, with a strong commitment to safeguarding, inclusion, and effective communication.

Teaching Assistant at JFK Special School (2022-09 – Present)

• Provide 1:1 and small group support to students aged 11–19 with autism and complex needs
• Support and implement EHCP (Education, Health and Care Plan) targets through structured and differentiated learning
• Lead classroom activities and take initiative in the absence of teaching staff
• Contribute to and complete annual reviews, ensuring accurate reporting of student progress and needs
• Actively participate in EHCP reviews, working alongside SENCOs, therapists, and external professionals
• Maintain detailed records including progress logs, behaviour reports, and safeguarding documentation
• Use communication tools such as PECS, Makaton, and visual timetables to support student engagement
• Support emotional regulation and behaviour using consistent and person-centred approaches
• Work collaboratively within a multi-agency team, ensuring holistic support for each student

Admin Officer at Fern Care Services Limited (2021-05 – 2022-08)

Provided administrative support within a care service supporting elderly and vulnerable clients

• Created and maintained care plans for new clients, ensuring accuracy and compliance
• Conducted home visits for prospective and existing clients to assess needs and review services
• Acted as a first point of contact for clients and their families, handling enquiries with professionalism and empathy
• Regularly communicated with clients and family members via phone to monitor wellbeing and service satisfaction
• Liaised closely with the local council and external professionals to coordinate care and services
• Maintained confidential records and ensured all documentation was up to date and compliant
• Organised meetings, schedules, and internal processes efficiently

Personal Assistant at NOMISBURJD LTD (2012 – 2017)

• Coordinated staff shifts and scheduling
• Managed correspondence, phone calls, and client communication
• Represented the organisation in meetings
• Maintained records and supported basic bookkeeping tasks

Customer Service & Hospitality Roles at Various (2015 – 2019)

• Developed strong communication, organisation, and problem-solving skills
• Worked in fast-paced environments requiring teamwork and professionalism

BSc Combined in Business Studies & Marketing – Canterbury Christ Church University (2016 – 2020)

A Levels – St. Angela's & St. Bonaventure's Sixth Form (2012 – 2014)

GCSEs – St. Angela's Ursuline School (2007 – 2012)