Barry Rodriguez

I am an exceptionally driven and committed person who consistently strives for excellence in all pursuits. With a deep enthusiasm for my work, I quickly grasp new concepts, adapt to evolving situations, and perform well under pressure. My communication skills allow me to articulate ideas clearly and effectively, facilitating smooth collaboration.

I thrive as a collaborative team member and take charge in leadership positions when needed, fostering an environment where everyone can contribute to shared objectives.

Night Concierge - Servoca (Recruitment Agency)

(2019-present)

As a night concierge, I serve as the first point of contact for clients, whether by phone or in the reception area, and deliver a friendly, professional greeting. My tasks include supporting housing services management by handling tenancy agreements, collecting rent and other service charges, and ensuring efficient operations. Additionally, I manage essential office administrative duties to maintain organised and secure records while adhering to strict confidentiality guidelines.

My understanding of clients' support requirements enables me to collaborate effectively under supervision to help clients reach their personalised goals. I help develop and implement person-centred support plans tailored to individual client needs. I also support clients with a range of daily assistance and tenancy matters, ensuring they feel secure and confident in their living situations.

By leveraging IT systems effectively, I keep the Support Database up to date with all relevant information and changes. My proactive approach includes promptly informing management of any concerns regarding a client's well-being or situation. I am observant and adept at recognising clients' distress signals, and