Ben Edwards

Over the last nearly 3 years i have spent my time learning and growing in my current job, i am now ready to take a step forward and enter new challenges and accomplish bigger things. At Bills in St Albans, I excelled as a Restaurant Supervisor, enhancing dining experiences through adept staff management and rigorous health and safety standards. My leadership not only elevated guest satisfaction but also streamlined operations, showcasing my blend of conflict resolution and labour cost control skills.

Skilled in managing daily operations and staff, ensuring quality customer service, and creating an enjoyable dining experience. Experienced in training and supervising staff, handling customer complaints, and developing processes and procedures.

Delegated tasks to front-of-house staff to maintain dining room and lobby lounge.

Examined food preparation and beverage presentation to meet restaurant standards.

Handled guest comments and complaints to drive guest satisfaction. Stocked venue with product and supplies to facilitate dining service.

Collaborated with manager concerning operational deficiencies and areas in need of attention.

Assisted managers with staffing levels to meet established budgetary goals and business volume.

Compiled and balanced cash receipts at end of day and shift. Scheduled parties and took reservations.

I have a level 3 BTEC in business from west herts college.

I am fire and first aid trained