Ben Wade
Welcome Assistant
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About
Friendly, reliable customer service professional with experience in heritage, retail, financial and corporate settings. Calm under pressure with strong communication, visitor support and client‑facing skills. Additional strengths from a long advertising background, including presentation, messaging and people skills.
Experience
Welcome Assistant - National Trust
- Provided warm welcome and visitor support
- Offered guidance, directions and information
- Resolved issues professionally
- Maintained smooth visitor flow
Sales Assistant - GAP
- Delivered friendly customer service
- Supported product choices
- Handled till operations & refunds
- Maintained shop‑floor standards
Customer Support - NatWest Investments
- Assisted clients with account enquiries
- Explained information clearly
- Maintained accurate records
Support Role - BAE Systems
- Provided admin support
- Handled documentation & communication tasks
Senior Copywriter
Former senior copywriter in advertising, developing strong communication, presentation and client‑handling skills.
Education
Full‑stack Developer Course - Code Institute (2025)
PG Dip - Art Direction/Copywriting - Watford College
BA - History - Kingston University
A‑Levels - Economics, English Literature, History
