Bethan Havery
Waitress
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About
A calm, organised worker with good time management skills. Always works over and above expectations with a good attention to detail. A key and popular member of any staff team with a good sense of humour and a natural kindness to all.
Experience
Waitress - The Chopping Block
(2020-01 - 2024-01)
Started in the position as a pot washer and built up more confidence which then led on to becoming a waitress, developing my role further and was trained to be a barista.
- Greeted and seated guests to establish prompt, high quality service
- Maintained brand image by keeping neat and personal appearance
- Enquired about guest satisfaction
- Hand-washed dishes and glassware
- Cleared and reset tables with clean service ware to uphold restaurant standards
- Prepared and served coffee and espresso drinks
- Processed cash, credit card and voucher payments using POS terminals
- Greeted new customers, answered initial questions and took drink and food orders
- Upheld high standard of cleanliness in all work areas to comply with health and safety regulations
- Stocked and maintained silverware, napkins and condiments
- Optimised customer experience, serving guests with sincere, positive and enthusiastic attitude.
Cleaner - Abbey House Bed and Breakfast
(2019-06 - 2020-01)
- Supporting owner to clean and prepare rooms for new guests to a high standard of cleanliness
- Kept cleaning supplies well stocked
- Followed sanitisation, health and hygiene regulations
- Carried out cleaning tasks as instructed within tight timeframes and high-quality standards
- Emptied bins and restocked any complimentary items
- Dusted and polished window frames, and wiped down glass, maintaining clean and clear areas
- Prioritised jobs according to urgency to meet daily goals
Education
Bachelors of science - Biomedical science - Edge Hill University (2023)
BTEC Cert - Applied Science - Ullswater Community College (2021-09 - 2023-06)
A-Level - Psychology - Ullswater Community College (2021-09 - 2023-06)
A-Levels - Sociology - Ullswater Community College (2021-09 - 2023-06)
GCSE - English literature - Ullswater Community College (2019-09 - 2021-06)
GCSE - English language - Ullswater Community College (2019-09 - 2021-06)
GCSE - Combined science - Ullswater Community College (2019-09 - 2021-06)
GCSE - French - Ullswater Community College (2019-09 - 2021-06)
GCSE - History - Ullswater Community College (2019-09 - 2021-06)
BTEC - Food technology - Ullswater Community College (2019-09 - 2021-06)
GCSE - Art - Ullswater Community College (2019-09 - 2021-06)
GCSE - Maths - Ullswater Community College (2019-09 - 2021-06)